Archive for the ‘News’ Category

Reviews News – Thank You For Even More Wonderful Feedback

Monday, November 28th, 2016

We now have over 3,600 merchant reviews and over 1,600 product reviews (more than 5,200 reviews altogether) from our customers – which is absolutely brilliant! A massive THANK YOU to anyone who has taken the time to leave us a review.

We really value getting feedback from customers and read every single review that we receive. Reviews are a great way for us to find out what our customers like about our products and services as well as what they don’t – so we know exactly how to improve our products and service to make them as good as they can possibly be. We also know that they’re really useful for new customers who want to know more about our name labels from people who have used them day after day, year after year to make absolutely sure that our labels are the right choice for them.

All of our customers will receive an email asking them to leave us a review about a week after they order – although you can also leave a review at any time via our website. To take a look through the reviews that we have already received, simply click on the red “Reviews” buttons on the left and right hand sides of our website or scroll to the bottom of our Stikins ® and Trons ® product pages.

Please note: while we encourage customers to give us feedback about our products and services (good or bad), please don’t wait to receive a Review request if you have a problem with your order – get in touch with our Customer Service Team who will be more than happy to help find a solution as quickly as possible.

Thank You All For Making This Summer Our Most Successful Summer EVER!

Tuesday, September 13th, 2016

The dust is finally beginning to settle after the Back To School rush and we’d like to say a big THANK YOU to all of our customers who have helped us have our most successful summer ever (so far!). You’ve been busy buying name labels and name transfers all summer long and we’re delighted to see that as well as welcoming new customers, we’ve had plenty of existing customers returning to buy their second (or third or fourth or tenth!) order from us.

We’ve also had some wonderful feedback, reviews, tweets, and comments on our site and via social media, so we’d also like to say a big thank you to everyone who has been in touch with us over the summer.

While we do our best to make sure that our products are as good as they can be, no amount of independent testing is as brilliant or as useful as hearing back from customers who have well and truly put our name labels to the test.

We invite all of our customers to review both our products and our customer service and we read each and every one of your reviews to see if there are ways that we can improve our products and our services to make them even better. If you do get a spare moment, we would love to hear what you think about our labels; you can respond to our review request email, leave a message on our Facebook page, send us a tweet, get in touch with us via email, or even pop a note in the post!

THANK YOU FROM ALL OF US HERE AT LABEL PLANET!!

If you would like to get in touch with us – whether you’d like to leave us some feedback or need help with a query or problem – simply visit our Contact Us page for all of our contact information.

If you’d like to place an order (or re-order), please visit our Stikins ® product page or Trons ® product page to get started!

New For Summer ’16 – Introducing Super Stikins ® Mixed Packs

Thursday, June 16th, 2016

Yes, this summer we’ve introduced brand new mixed packs of our Stikins ® name labels, so our customers can have the best of both worlds (and save some money in the process!).

As you may know, we currently offer Stikins ® in two colours: White and Silver. With our new combination packs you can now order packs with white AND silver Stikins ® – with a choice of either 240 labels for £18.50 (120 white and 120 silver) or 120 labels for £10.50 (60 white and 60 silver).

These packs mean you don’t have to choose between the two colours and you can have a few of both at a brilliant price that also saves you money!

Choosing a mixed pack also means you can get your children’s belongings organised; we have a number of parents who like to use the white Stikins ® on their children’s clothing and use the silver (more decorative) Stikins ® on the equipment and personal belongings that their children need (or want) to take to school – the silver labels are especially popular for use on lunch boxes and water bottles, and on personal devices (such as phones and tablets) where the white background tends to stand out a bit too much.

Visit our Stikins ® product page now to purchase your very own Stikins ® Super Pack (or, if you really don’t want both colours, take your pick from our original packs of just white or just silver Stikins ®).  

Label Planet’s Got Brand New (Stikins ®) Bags – And They’re Absolutely Fabulous!

Tuesday, June 14th, 2016

This summer, we’ve added an extra burst of colour to orders of Stikins ® name labels by giving our Stikins ® bags a bit of a makeover.

As regular customers will know, each pack of Stikins ® that we despatch arrives individually packed in its own Stikins ® bag, which has our Instructions For Use printed on the back – so you can store your labels safely and securely in the knowledge that everything you need is kept together in one safe place.

Our brand new bags are just the same with TWO brilliant exceptions; firstly, we’ve added a handy box so you can also add your school’s Fundraising Number to your Stikins ® stash so you’ve got it to hand the next time you need to order!

Secondly (and perhaps more obviously), we’ve also made them purple!

We wanted to make our bags a bit more fun and exciting (to match our rather snazzy envelopes) and give our customers a really easy reminder that they’ve ordered Stikins ® from Label Planet!

These bags are also a really easy way to store any leftover Stikins ® for future use; we recommend keeping your spare Stikins ® in a dry place, out of direct sunlight, at room temperature to ensure they retain their original quality.

To place an order (and take a look at our brilliant new bags!), simply visit our Stikins ® product page to get started!

Thank You (For All Your Lovely Reviews)

Thursday, May 5th, 2016

At Label Planet, we do our best to make sure our customers have the best possible experience when they order and use our name label products.

We believe that a big part of doing so is taking the time to get feedback from our customers, which is why we give each of our customers the opportunity to leave us a review – and let us know what they like (or dislike) and how well (or not) they’re getting along with our products.

And our customers haven’t let us down!

We’d like to say a big thank to all of the customers who have taken the time to write us a review – we currently have over 2500 merchant reviews and over 1100 product reviews (giving us a grand total of over 3600 reviews!).

 

We know that our customers – using our name labels every single day – are the best people to ask when it comes to figuring out what we’re doing well and what could be improved, which is why we use the feedback in these reviews to evaluate and update our products and services where possible.

We also know that reviews are really helpful when it comes to choosing between products – especially if there are lots of different options available. There are many different types of name label available online and we believe that it’s really useful to hear from other people who have used our products for themselves to help new customers decide if they want to give our products a try.

You can find all of our merchant reviews by clicking on the red “Reviews” buttons on the left and right hand sides of our website. For product reviews, simply visit either our Stikins ® product page or our Trons ® product page for reviews of our name labels and name transfers.

Get Ready For The Summer Term & Top Up Your Name Label Stash With An Easter Order

Tuesday, March 22nd, 2016

With the Spring term nearly at an end, the Easter break is a perfect time to take stock of all the school uniform and equipment scattered around to see if anything has gone missing, has been outgrown and needs replacing, or simply hasn’t yet been labelled.

If you find that you’re in need of some new labels, or you’re running low, Easter is a perfect time to place an order and get yourself fully stocked up for the remainder of the school year.

Of course, you might also be a super organised individual who uses the Easter break to get organised for the summer holidays and beyond – especially if you know that you’re going to be buying a brand new school uniform for a move to a new school (or just replacing a lot of items that have either been lost or outgrown in recent months).

Remember, whether you’re looking for a few extra name labels to see you through the remainder of the school year or you want to replenish your name label stash, you can always use a few labels out of a new pack and then store the rest away safely for future use. We recommend keeping your labels in their original packaging and putting them somewhere dry and out of direct sunlight, preferably at room temperature, to make sure they retain their original quality and efficiency.

To get started with an order, simply visit our Buy Stikins ® page for stick on name labels or our Buy Trons ® page for iron-on name transfers.

Christmas Is Nearly Here! (AKA Here Are The Last Posting Dates For Those Last Minute Orders)

Tuesday, December 1st, 2015

It is finally the 1st of December, which means that it is officially completely okay to talk about Christmas!!!

While name labels might not seem like an all-important item that absolutely MUST be delivered in time for Christmas, we know that some of our customers will need to receive their order in time for the holidays. Some might want to be ready for the next school term (whether it’s labels for a few new bits and pieces or a full set of school uniform and equipment for a new start at a new school), others might be buying labels on behalf of relatives living abroad (to be handed over during a Christmas get together), or perhaps an order is for a friend or relative who is moving into a nursing or residential care home during the holidays and their belongings need to be safely labelled in time for the move.

It is a simple fact of life that more and more items are being delivered around Christmas time and delays are now an unfortunate inevitability, which is why we would encourage our customers to avoid the rush by placing their orders as early as possible – especially if it is important that they arrive in time for Christmas. We also advise customers with a deadline to consider upgrading to a guaranteed next day delivery service (shipping cost £5.75).

However, if you find that you keep forgetting to order, haven’t got round to it yet, or have suddenly realised that you need more name labels, here are the final, final posting dates you need to keep in mind:

NON-UK ORDERS
Sent via: Royal Mail’s International Standard & International Signed For
Last Posting Dates:
Thursday 10th December (Australia, Greece, New Zealand)
Monday 14th December (Czech Republic, Germany, Italy, Poland)
Tuesday 15th December (Canada, Finland, Sweden, USA)
Wednesday 16th December (Austria, Iceland, Ireland, Portugal, Spain)
Thursday 17th December (France)
Friday 18th December (Belgium, Denmark, Luxembourg, Netherlands, Norway, Slovakia, Switzerland)

BRITISH FORCES POST OFFICE (BFPO)
Sent via: Royal Mail’s International Standard HM Forces Mail
Last Posting Date: Friday 11th December (Static BFPOs)

UK ORDERS
Sent via: Royal Mail’s First Class & Signed For First Class
Last Posting Date: Monday 21st December

Sent via: Royal Mail’s Special Delivery Guaranteed
Last Posting Date: Wednesday 23rd December

PLEASE NOTE: we must receive your order by 3pm on the dates listed above to allow us time to make and pack your order.

Stikins ® Success: Back To School Name Labels Sent Same Day All Summer Long!

Friday, September 4th, 2015

We’re delighted to announce that this has been our most successful summer to date, with all of our name labels being made and despatched same day according to our production level targets.

Despite receiving a record amount of name label orders this year, we’ve managed to make, pack, and despatch all of our Stikins ® name labels and Trons ® name transfers swiftly and speedily to help parents and families across the country beat the back to school rush and ensure that they get to spend the last few days of summer doing things that are simply way more fun than labelling up school gear for the new school year.

Whether they were ordered back in June and July by parents who wanted to get organised early or were last minute casualties of the back to school rush, our name labels have been winding their way across the country to start the job of labelling hundreds and thousands of personal items and school uniform and equipment as children start back (or indeed start) at school.

Name Labels That Won’t Be Beaten By The Summer Sun (& The Sun Creams That Are Designed To Protect Against It)

Thursday, July 23rd, 2015

Back in 2013, we did some research into how well name labels cope in the summer months, and specifically into what happens when they come into contact with sun creams and sun lotions.

Name labels are often applied to wash care labels that come into contact with skin when labelled items are worn and, during the summer, this means that they may be exposed to sun creams and lotions. Our research found that many name label products were damaged by this exposure, with the most common problem being disintegration of the print. Obviously, the point of a name label is to identify the owner of an item, so this was a big problem!

We determined that the cause of this problem was the recent introduction of new ingredients into some sun creams and lotions, with titanium dioxide being the most common addition; this ingredient improves the ability of sun creams and lotions to “block” ultraviolet light (by reflecting, scattering, or absorbing it) and is believed to be less irritating than other chemicals (meaning it is better suited for infants or adults with sensitive skin). While this particular ingredient and others like it no doubt improve the efficiency of the sun creams and lotions they are added to, they have the unfortunate side effect of damaging or removing the standard inks used by many companies to print their name labels.

So, in the summer of 2013, we sourced a brand new advanced ink, which proved to be resistant to these new formulas of sun creams and lotions – and we’ve been using it ever since! This means that our Stikins ® name labels are perfectly suited to the summer sun and will remain firmly in place (print and all) throughout the entire year. When we introduced our Trons ® name transfers in 2014, we made sure to test our new product in the same way that we did the old, and found that they are just as resistant to sun creams and lotions as our Stikins ®.

Of course, we know that products like sun creams and lotions will constantly be updated as new technologies and ingredients are utilised, so this summer we repeated our tests to ensure that our name labels are as resistant to sun creams as ever. We re-tested our labels against the main brands of children’s sun creams and found that they are still protected against the ingredients in these products.

However, our research also found a trend for adult sun creams and lotions which are made as alcohol based products with large quantities of alcohol based ingredients. The reason for this is that alcohol allows these creams and lotions to remain in a liquid form that is easy to spray onto the skin and prevents clotting or clumping in the bottle before the product can be applied. As the product dries, the alcohol evaporates leaving the cream or lotion in place on the skin. However, if the cream or lotion comes into contact with print on a name label BEFORE the alcohol has evaporated away, the alcohol will either damage or remove the print entirely.

These products smell very strongly of alcohol and are not suitable for children. However, if you are using one of these products we would advise that you allow plenty of time between applying your sun cream or lotion and putting on clothing with a name label or handling an item that has been labelled – this means that the alcohol will have completely evaporated away and the print on your name labels won’t be harmed if it does come into contact with the (now dry) sun cream or lotion.

What’s New For Spring/Summer 2015

Thursday, June 18th, 2015

You might have noticed that we’ve made quite a few updates and announcements recently, so here’s a quick recap to get you all caught up – just in case you missed anything!

  • BRAND NEW NAME LABEL PRODUCT: SILVER STIKINS ®
    This product is a silver version of our existing Stikins ® name label product and uses the same vinyl and advanced adhesive to create a simple stick on name label – in a brand new shade of silver! These name labels are available in the same four pack sizes as our existing product AND cost exactly the same as the white Stikins ® – when placing your order, you simply need to select your preferred colour: White or Silver.
  • BRAND NEW FUNDRAISING GUIDE FOR SCHOOLS/PTAS
    Our brand new guide includes; a brief overview of Label Planet and our commission scheme; the benefits of joining our commission scheme; the steps to follow to get registered and earning commission; advice on letting people know about the scheme; information about our name label products (including product information, packs and pricing information, despatch and delivery information, and ordering information); our Commission Booster Plan (to get the best from your fundraising); example letters for raising awareness amongst parents; and all of the website links and contact information you might need.
  • BRAND NEW PARENT LEAFLETS
    We’ve given our leaflets a bit of a redesign and brought them bang up to date. The new version is available to download from our website if you find that you need an extra copy.
  • BRAND NEW FUNDRAISING MATERIALS (GUIDE/POSTER/EXAMPLE LETTERS)
    We do our best to help our commission partners get as much out of our fundraising scheme as possible; one of the ways we do this is providing additional materials free of charge to help promote the fundraising scheme AND the reference number of the school. Our new materials include a Fundraising Guide (with information, advice, and tips), a Noticeboard Poster, and example Covering Letters to raise awareness of the scheme amongst parents.
  • BRAND NEW WEBSITE ADDRESS
    Customers can now reach our website either by visiting www.stikins.co.uk as usual or by using our all new URL: www.stikins.co.uk.
  • RETURN OF THE FREE SAMPLES OFFER
    We’re running our free Stikins ® sample offer once again; we will print five Stikins ® for every pupil in your school to help promote our fundraising scheme amongst parents. Simply get in touch with us to request your samples. Please note that this offer is only available until the END OF JUNE.