Despatch And Delivery Information
Despatch Information For Stikins
We print name labels every day (Monday to Friday). Orders received by 3pm are made and despatched same day.
Orders placed after 3pm, over the weekend, or on Bank Holidays will be made and despatched on the next working day.
Our website provides an indication of the despatch date for your name labels when you order online.
Delivery Information For Stikins
Our standard delivery service is free of charge and uses Royal Mail's First Class Service.
Royal Mail aim to deliver first class mail next day but do not guarantee that they will do so. It may take up to five working days for your name labels to be delivered.
Where orders have a total value of £34 or more, we use the Royal Mail's Signed For First Class Service for additional security.
If you need to receive your name labels urgently, you can upgrade to a guaranteed next day delivery service online or by phone. We use Royal Mail's Special Delivery Guaranteed Service, which guarantees that your order will be delivered on the next working day by 1pm. Next day delivery costs an additional £6.30 and requires a signature upon delivery.
You can also call us to request one of our alternative special delivery options; Special Delivery Pre-9am Guaranteed and Special Delivery Saturday Guaranteed.
If you need to receive your name labels urgently but aren't sure if they will be despatched and delivered in time, we recommend getting in touch with our Customer Service Team who will be able to advise you further.
Packaging Information For Stikins
Our orders are despatched in C5 or C4 envelopes, which can be safely delivered through a standard letter box.
If your order is worth £34+ or you have upgraded to a special delivery service, a signature is required upon delivery. If no one is available to sign, your order will be taken to your local Post Office for collection and a "While You Were Out" card should be left for your attention.
If you aren't sure if you will be available to sign for your order, you can nominate a different delivery address as you checkout.