Frequently Asked Questions (FAQs)

Stikins ® labels are white labels printed with a black font. This combination gives the clearest contrast between your labels and your print, to make your name labels as easy to read as possible.

Yes! Currently, we offer a 10% discount to customers who order three or more packs of name labels.

If you don't need three packs, we are more than happy for friends and family groups to order together to qualify for the discount.

We also offer discounts to residential care homes and nursing facilities who order labels on behalf of their residents. Visit our Nursing Home Name Labels page or contact our Customer Service Team to find out more.

From time to time we may offer additional discounts and special offers. These offers will be advertised on our social media pages and blog or will be sent to existing customers by email.

Please note: recently a number of third party voucher sites have begun to create fraudulent codes, which have then been picked up and circulated on other websites as "genuine" codes. We have no control over these third party sites and cannot honour these codes. Genuine discounts and offers will be advertised on our website, blog, and social media accounts OR will be emailed directly to customers by us or in partnership with another company.

We use Royal Mail’s first class service, which is not a guaranteed next day service.

Almost all first class post arrives within seven working days.

Until recently, Royal Mail have delivered 93% of first class post on the next working day. In their latest report for 2024/2025 (released February 2025), Royal Mail stated that 76.2% of first class items on the next day *, so we advise that orders can take up to seven working days to arrive.

* see https://www.internationaldistributionservices.com/en/press-centre/press-releases/royal-mail/royal-mail-q3-quality-of-service-results-2024-25/

Ensure your item is completely clean and dry. Carefully peel each name label from the backing paper (avoid touching the adhesive as much as possible). Apply the label onto your item and smooth it down firmly with your thumb or finger.

Stikins ® name labels must be applied onto the wash-care label of clothing & fabric items.

Full instructions for use are sent with your stick on name labels and a copy can be found on our website here.

You can request up to 18 characters per line. If you require 12 or fewer characters in total, including spaces, (e.g. "Barney Young") you can use the one line layout to get a larger font size. 
If you need to include more detailed information, we can manually print three lines. This option is only available if you order by phone.