Archive for the ‘Website News’ Category

Helpful Extras Available From The Stikins ® & Trons ® Website

Tuesday, September 20th, 2016

As well as placing an order online, you can also visit our website for a whole heap of helpful extras to help you get the most out of your Stikins ® name labels and Trons ® name transfers.

Stikins ® Information & Trons ® Information
These information pages give you a more detailed insight into what our name label products are like and how they work. If you haven’t tried our name labels before, or if you would like to know what makes our labels different from the rest, these pages are a good place to start.

PARENT INFORMATION
Instructions For Use
Each set of name labels and name transfers that we despatch will be packed with its own set of Instructions For Use; however, if you would like to have an extra set to hand for “just in case” purposes, you can download a copy from our Instructions For Use page.

Parent Leaflets
These leaflets provide a little bit of information about us, our name labels, and how to order, along with an order form on the reverse side if you would like to make an order by post. While every order will include a parent leaflet, you can always download a copy if yours goes missing or if you would like to give a copy to friends or family – or even if you want to let your child’s school know about our labels (and our fundraising scheme that allows schools to raise money from sales of name labels).

Parent FAQs
Over the years, we’ve found that a few key questions tend to crop up again and again, so we’ve taken these questions (and their answers) and put them together to form our Frequently Asked Questions page; if you have a simple question or query about our products or placing an order with us, you’re more than likely to find the answer on this page.

Print Examples
Most parents are used to the idea of “sew-in” labels, which feature one line of text and are cut to the size of the name or information that has been requested. Our labels, however, are one size only (Stikins ® measure 30mm wide by 15mm high / Trons ® measure 35mm wide by 15mm high) and it is the font size that decreases to allow all of the requested characters to fit onto each label.

To help you visualise the font size that will be created by different amounts of text, we have created a page of print examples with different lengths of text arranged over our 1 Line or 2 Line layouts.

Blog
Obviously, if you’re reading this blog post you already know that we run a blog! Each week we add new posts full of hints and tips to help you order and use your name labels as effectively and efficiently as possible!

Reviews
For the majority of people ordering online, having the chance to read reviews from existing customers is a really important part of the buying process. You can find out what experiences other people have had and make a more informed decision about the items that you order; you can view general reviews about us by clicking on the red “Reviews” buttons on the left and right hand sides of our site OR find product specific reviews by scrolling to the bottom of our Stikins ® and Trons ® product pages.

Contact Us
Finally, you can also use our site to find ALL of our contact information so if you do need to get in touch with us for any reason at all you can do so in a way that is most convenient for you. Whether you want to send us an email, give us a call, or even send us a letter, all of the details you need are on this page.

To take a look through our helpful extras for yourself, simply visit our website! Alternatively, if you find you have a question or query that isn’t answered on our site or if you would like to discuss an order, get in touch with our friendly Customer Service Team who will be happy to help!

Need An Extra Set Of Instructions or An Extra Order Form? They’re All On Our Website!

Tuesday, September 23rd, 2014

Each order we send out includes a letter (with your order details), a Parent Leaflet (with information about our products and how they can be ordered – or rather re-ordered!), and Instructions For Use (printed on the back of our sheets of TRONS ® and on the wallet that our STIKINS ® are sent in).

While we’ve done our best to make sure that these bits of information are easy to keep hold of, we know that things do have the habit of just wandering off – and sometimes it’s handy to have an extra copy to hand.

With this in mind, we’ve added copies of our Parent Leaflets and our Instructions For Use to our website, so that you can download an extra copy whenever you need one.

Download our Parent Leaflet here.
Download our Instructions For Use – STIKINS ® Edition – here.
Download our Instructions For Use – TRONS ® Edition – here.

Simple Ordering From Name-Labels.com

Tuesday, July 30th, 2013

We like to make ordering name labels as easy as possible for our customers and we’ve just updated our website to make the whole process even easier.

We don’t have endless forms or multiple choice selections; you simply choose the type of STIKINS ® you want, enter the text you want printing, and select your pack size. Then you tell us where you want your order sending and make your payment. Simple!

Following feedback from our customers we’ve simplified this even further. Instead of entering your text twice, now you simply choose if you want one line or two lines and enter the text you want printing. This does mean that you need to make absolutely sure that you’ve entered your text correctly, as we will print EXACTLY what you enter. If you do make a mistake – DON’T PANIC! You can review your basket before you enter the checkout and make any amends that you need to. Or, if you place your order and notice an error when you receive your confirmation email, you simply need to get in touch with us as soon as you can and we will edit your order manually.

Also, keep checking back for more updates as we are currently working on improving our site for customers who prefer to use a mobile phone or tablet to place their orders.

We Need You! (to leave a review) + A STIKINS ® Competition

Tuesday, July 23rd, 2013

We’ve just added a new review system to our website, so that all of our customers can let us know how we’re doing.

We’ve been amazed by the response so far; the system has only been live for four days and we’ve already had 440 reviews from our brilliant customers. So we’d like to say a massive thank you to everyone who has responded so far.

If you haven’t left a review yet, all you need to do is visit either the STIKINS ® New Name Labels page and on the right hand side, towards the top of the page, there will be a set of stars and you simply click the “Write a Review” link underneath the stars to let us know what you think.

It’s been great getting to read through all of the thoughts and comments that our customers have left, although we’ll admit we haven’t read them all – yet! (we’re working on it!). We also know that, for many people, reading reviews from existing customers is an important part of deciding whether or not to buy a particular product, so we hope potential customers will get as much out of these reviews as we do.

In other STIKINS ® news, we’re running a bit of a competition for our STIKINS ® customers. If you’ve used your STIKINS ® in a particularly unusual way, we want you to send us a picture for our upcoming “STIKINS ® Gallery”, which will be a new feature on our website. The five most creative pictures we get will receive free STIKINS ® (up to the value of £25). Simply email us at info@labelplanet.co.uk for your chance to win!

Information You Can Download

Tuesday, April 16th, 2013

While we try to include as much information on our website and blog as possible, we know that it’s always useful to have a printed guide to hand.

Every order we despatch includes one Instruction Leaflet per pack of name labels and one Information/Re-Order Leaflet per order to make sure that our customers have all the information they need to use our STIKINS ® name labels.

We also know that it’s easy to put a leaflet to one side only for it to disappear, never to be seen again. That’s why our Instruction Leaflet and Information/Re-Order Leaflet are available to download from our website – so if you do ever lose your copy, or if you simply want extra copies for yourself or to show to friends or relatives, you can easily print more as and when you need them.

Download our Instruction Leaflet here.
Download our Information/Re-Order Leaflet here.

[Please note: all information displayed in these downloads is accurate at the time of this blog post – always check our website for the latest information]

STIKINS ® Name Label Website – Payment Update – UPDATED

Tuesday, August 21st, 2012

A number of customers are having problems paying via SagePay on our website.

SagePay have confirmed that they are currently experiencing some authorisation issues and are working to get this fixed.
You can still pay for your STIKINS ® by selecting “PayPal” as the payment option.

We’ll keep you updated as we know more.

EDIT: SAGEPAY ARE NOW REPORTING THAT THE ISSUES HAVE BEEN RESOLVED.
IF YOU EXPERIENCE ANY PROBLEMS USING SAGEPAY AT OUR CHECKOUT, PLEASE GIVE US A CALL.

Facebook Page For STIKINS ®

Wednesday, August 8th, 2012

Loads of parents are going onto our new facebook page to talk about STIKINS ® name labels. To see what everybody is saying, just visit our STIKINS ® Facebook Page:

STIKINS ® Facebook Page

Name Labels New Site

Tuesday, July 24th, 2012

The Label Planet name labels site has been upgraded ready for this summer’s visitors. As well as a new, clearer home page, the checkout has been simplified with a friendly postcode look up to help customers.

New Name Labels Site

Tuesday, June 12th, 2012

Label Planet’s new STIKINS ® name label site is now live. The site uses state of the art programming and is easy to use from smart phones as well as computers.

www.stikins.co.uk

Fantastic New Name Labels Website Launching Soon

Friday, June 8th, 2012

Staff at Label Planet Ltd had the first look at their brand new name labels website this afternoon.
Everybody felt that the site is absolutely superb; clean, simple and visually stunning.
We anticipate the state of the art site going live next week.