While ordering name labels isn’t exactly going to be the most interesting thing you do this summer, we would advise customers that it’s well worth taking your time to make sure that the name labels you order are exactly what you want – so you don’t have to waste the end of your summer holidays requesting replacements because you didn’t double check your details.
Name labels are by their very nature a personalised product and we’ve found that each and every one of our customers has their own idea of how they want their name labels to be personalised; HOWEVER, we can ONLY personalise your name labels with the information that you provide so it’s well worth taking a moment to double check the details you’ve entered to make sure that your name labels will be made EXACTLY how you want them to be.
Ordering items online is a convenient way to get things done quickly and easily BUT it’s also really easy to make a mistake; whether you accidentally hit the wrong key on your keyboard or you get distracted by something else, it is all too easy to end up requesting name labels that are misspelled, don’t have capital letters where you want them, or that have important information missing.
At Label Planet, we give our customers THREE chances to double check their details and we strongly recommend taking advantage of each and every one to make sure that when your name labels arrive they’re exactly as you want them to be:
- MY BASKET:
Each time you add a pack of labels to your basket, you will be directed to a page showing the contents of your basket, including the details of each pack you have added along with the text you have entered.
After you complete your order, you will be directed to a page showing the complete details of your order, including your delivery information, and the details of each pack you have ordered.
- EMAIL CONFIRMATION:
A copy of the confirmation page will also be emailed to you to let you know that your order has been successful.
You should check ALL of the details you have entered to make sure that they are right, that they are spelled correctly, and that they are in the correct format (e.g. you have entered capital letters and spaces as and where you want them). You should also verify that your email address and delivery address are correct – otherwise you may not receive your confirmation email OR you may not even receive your order!
If you do find a mistake in your order, don’t panic! Simply get in touch with our Customer Service Team as quickly as you can with your order reference number and the details of what needs to be amended. If you are ordering outside of our office hours (Monday-Friday, 9am-5pm), send us an email and we’ll make sure your order is corrected for you.