Archive for July, 2015

FAQ – Can I Still Buy A Combination Pack?

Thursday, July 30th, 2015

Unfortunately, we are not currently offering any combination packs of our products.

However, you can still purchase both our Stikins ® and our Trons ® as you wish, in whatever combination of pack size and quantity that you prefer; all you need to do is add your preferred pack size for each product to your basket.

Plus, as we are currently running a discount for orders that include four or more sets of name labels, if you need to order Stikins ® and Trons ® for two names you’ll instantly qualify for this discount.

Please note, that if you send an order in the post using an old leaflet that lists the Combination Packs on the order form, we will honour the product listing on the leaflet.

FAQ – Are You Running Any Discounts At The Moment? A – Yes!

Tuesday, July 28th, 2015

Yes, we are running a discount offer for customers who order multiple sets of name labels.

Our current discount works like this:

Add any FOUR items to your order and receive a 10% discount when you checkout!

 

It’s really that simple; it doesn’t matter what packs you order and the discount is added automatically for you – so you don’t have to go hunting for or remember to enter a discount code.

You can order four entirely different packs or order four lots of one set (or any mix thereof!) – it’s entirely down to you. You can order for your own family or club together with friends or relatives; as long as you have at least four sets in your order, you will receive the discount.

Plus, you can take your pick between our Trons ® name transfers and our Stikins ® name labels (in white or silver) as the discount applies to ALL of our products, so you can truly mix and match to your heart’s delight.

To get started, simply visit our website and click on “Buy Stikins ®” or “Buy Trons ®”.

Name Labels That Won’t Be Beaten By The Summer Sun (& The Sun Creams That Are Designed To Protect Against It)

Thursday, July 23rd, 2015

Back in 2013, we did some research into how well name labels cope in the summer months, and specifically into what happens when they come into contact with sun creams and sun lotions.

Name labels are often applied to wash care labels that come into contact with skin when labelled items are worn and, during the summer, this means that they may be exposed to sun creams and lotions. Our research found that many name label products were damaged by this exposure, with the most common problem being disintegration of the print. Obviously, the point of a name label is to identify the owner of an item, so this was a big problem!

We determined that the cause of this problem was the recent introduction of new ingredients into some sun creams and lotions, with titanium dioxide being the most common addition; this ingredient improves the ability of sun creams and lotions to “block” ultraviolet light (by reflecting, scattering, or absorbing it) and is believed to be less irritating than other chemicals (meaning it is better suited for infants or adults with sensitive skin). While this particular ingredient and others like it no doubt improve the efficiency of the sun creams and lotions they are added to, they have the unfortunate side effect of damaging or removing the standard inks used by many companies to print their name labels.

So, in the summer of 2013, we sourced a brand new advanced ink, which proved to be resistant to these new formulas of sun creams and lotions – and we’ve been using it ever since! This means that our Stikins ® name labels are perfectly suited to the summer sun and will remain firmly in place (print and all) throughout the entire year. When we introduced our Trons ® name transfers in 2014, we made sure to test our new product in the same way that we did the old, and found that they are just as resistant to sun creams and lotions as our Stikins ®.

Of course, we know that products like sun creams and lotions will constantly be updated as new technologies and ingredients are utilised, so this summer we repeated our tests to ensure that our name labels are as resistant to sun creams as ever. We re-tested our labels against the main brands of children’s sun creams and found that they are still protected against the ingredients in these products.

However, our research also found a trend for adult sun creams and lotions which are made as alcohol based products with large quantities of alcohol based ingredients. The reason for this is that alcohol allows these creams and lotions to remain in a liquid form that is easy to spray onto the skin and prevents clotting or clumping in the bottle before the product can be applied. As the product dries, the alcohol evaporates leaving the cream or lotion in place on the skin. However, if the cream or lotion comes into contact with print on a name label BEFORE the alcohol has evaporated away, the alcohol will either damage or remove the print entirely.

These products smell very strongly of alcohol and are not suitable for children. However, if you are using one of these products we would advise that you allow plenty of time between applying your sun cream or lotion and putting on clothing with a name label or handling an item that has been labelled – this means that the alcohol will have completely evaporated away and the print on your name labels won’t be harmed if it does come into contact with the (now dry) sun cream or lotion.

Summer Despatch Times: Same Day Despatch All Summer Long

Tuesday, July 21st, 2015

While receiving your name labels as soon as possible may not seem as crucial now as it might in the rush and crush of the back to school season, we know that it’s nice to receive things you’ve ordered as quickly as possible.

So, as always, we’ve adapted our production levels for the summer months and for July, August, and September 2015 we will print and despatch all orders on the same working day – where orders are received before 3pm.

[Where orders are placed after 3pm or over the weekend, they will be printed and despatched on the next working day.]

Our standard delivery service is via Royal Mail’s first class service (UK postcodes) and we find that around 93% of this mail does arrive on the next working day. Of course, if you’re in a bit of a rush – perhaps there’s a school trip, summer camp, or a holiday on the horizon – you can also get in touch with us and add a next working day shipping option to your order.

FAQ – How Do I Order Stikins ® and Trons ® name labels online?

Thursday, July 16th, 2015

While some people find it simple to order things online, with so much variation in the world of online shopping we thought we’d put together a simple step by step guide to help our customers navigate our website to get the name labels that they want – exactly as they want them!

Step 1:
Go to our website!

Step 2:
Click “Buy Stikins ® Name Labels” for Stikins ® or click “Buy Trons ® Name Labels” for Trons ®.
[Don’t worry if you want to buy both – you start with one product and add the other one later.]

 Step 3:
Select the number of lines, text, colour (Stikins ® only), and pack size you want to order.

 For Stikins ® name labels:
– SELECT TEXT ON ONE LINE OR TWO LINES
[By default the option for “Name on two lines” will be selected and TWO text fields will be displayed. If you select the “Name on one line” option, only ONE text field will be displayed.]
– ENTER THE TEXT YOU WANT PRINTING
[We print EXACTLY what you enter so please type carefully! If you want one or both of the lines leaving blank, please use the space bar to enter a single space into the relevant text field(s).]
– SELECT WHITE STIKINS ® OR SILVER STIKINS ®
[Both are printed with a BLACK font. Our white and silver Stikins ® are made with exactly the same materials and cost the same – all you are selecting is the colour you prefer.]
– SELECT A PACK SIZE; you have the choice of 120, 90, 60, or 30 labels in a pack.
– ENTER A SCHOOL COMMISSION CODE – IF you have been provided one by a school, nursery, care home, or activity group.
[If you don’t have a code, don’t panic! Simply leave the field blank.]
– CLICK “Add to Basket”!

 For Trons ® name transfers:
– SELECT TEXT ON ONE LINE OR TWO LINES
[By default the option for “Name on two lines” will be selected and TWO text fields will be displayed. If you select the “Name on one line” option, only ONE text field will be displayed.]
– ENTER THE TEXT YOU WANT PRINTING
[We print EXACTLY what you enter so please type carefully! If you want one or both of the lines leaving blank, please use the space bar to enter a single space into the relevant text field(s).]
– SELECT A PACK SIZE; you have the choice of 140, 105, 70, or 35 labels in a pack.
– ENTER A SCHOOL COMMISSION CODE – IF you have been provided one by a school, nursery, care home, or activity group.
[If you don’t have a code, don’t panic! Simply leave the field blank.]
– CLICK “Add to Basket”!

 Step 4:
You have added one set of Stikins ® or Trons ® name labels to your basket!
You now have the option to:

– CHECKOUT AND PAY FOR YOUR ITEM – click “Checkout”.

– INCREASE THE QUANTITY OF THE PACK YOU HAVE ORDERED – change the “1” in the Quantity box to the number that you require and click “Update Totals”. Then proceed to the checkout to pay for your items – click “Checkout”.
[Please note that if you increase the quantity, you are simply ordering MORE of the SAME. For example, if you change your order from 1x N120 to 2x N120, you will receive 240 labels printed with the text you have already entered.]

– ADD ANOTHER ITEM OR ITEMS TO YOUR ORDER – click “Continue Shopping” and repeat Step 3.
[You will be taken to the order page for the same product type you have already added to your basket – i.e. if your first item was Stikins ® you will return to the Stikins ® product page, and if your first item was Trons ® you will return to the Trons ® product page. To change the product you are ordering, click on the relevant red button on the left hand side; “Buy Stikins ® Name Labels” or “Buy Trons ® Name Labels”].

– DELETE AN ITEM FROM YOUR BASKET – check the “Select” box next to the item and then click “Delete”. Click on “Continue Shopping” to add another item to your basket.

Step 5:
Enter your delivery information.

  • Select if your Billing Address is in the UK or outside of the UK.
  • Fill in your customer details including:
    • FULL NAME: please ensure you enter your full name into this field.
    • PHONE NUMBER: we will only use this number if we need to contact you about an issue with your order.
    • EMAIL: we use your email to send confirmation that your payment and order have been successfully placed and to notify you when your order has been despatched. We may also email you if there is any issue with your order.

From time to time, we will email customers with news of new products or offers/discounts that we are running. We will never give your details to third party companies, but if you do not wish to receive these emails, you can opt out further down on this page.

  • BILLING ADDRESS: please enter your BILLING ADDRESS.

For UK addresses, enter your postcode and then click on “Click Here To Look Up UK Address” and select your address from the list. If your address doesn’t appear, you can select on the closest address and then edit the information that is filled in to match your address.

For non-UK addresses, enter your full address details, along with the Country.

  • To send your order to a separate DELIVERY ADDRESS, check the box that says “If your shipping address is different from your billing address, please click here:”, and fill in the fields. UK addresses can be found using the “Click Here To Look Up UK Address” tool, while non UK addresses must be entered in full into the fields provided.
  • If you have any particular requirements or comments about your order, please type your message into the Additional Information box.
  • If you are happy to receive updates from us about new products or offers/discount codes, leave the “Allow Promotional Emails” box checked. If you prefer not to receive emails from us uncheck the box.
  • If we are running an offer and you have a discount code to hand, enter it in the Coupon or Discount Number box.
  • Click “Checkout” to proceed to the Payment Page.

Step 6:
Choose your payment method and fill out the fields to provide your payment details.
You can choose to pay by Paypal or by using a credit/debit card. Please note we do not accept American Express.

Step 7:
Double check that the Order Totals and Prices are correct, then click “Checkout” to complete your order.

 Step 8: You have placed your order!
We highly recommend that you take a moment to read through the “Thank You” page to double check that all of the information is correct. A copy will also be sent to you in a confirmation email. If anything is amiss, get in touch and we will get your order corrected. Otherwise, simply sit back and wait for your labels to arrive!

All orders are despatched via Royal Mail’s first class service. While we find that around 93% of this does arrive the next working day, it is not a guaranteed service and can take a few days extra.

Nursing & Residential Care Facilities: How To Order Name Labels For A Group Of Residents

Wednesday, July 15th, 2015

We have a number of nursing homes and residential care facilities who order our name labels on behalf of their residents to help prevent clothing, linen, and personal items from getting mixed up or going missing.

Moving into a care home can be a worrying experience and name labels are unlikely to be top of anyone’s list if they are moving or helping someone else to move into a facility. However, name labels can be extremely beneficial and a wonderful tool to help prevent unnecessary work for staff members and unnecessary emotional distress for residents.

Care and residential facilities tend to have a lot of communal areas and shared laundry facilities, which means it is all too easy for clothing to be mixed up or for items to go missing, which can lead to staff members spending a lot of time returning items to their rightful owners or individuals worrying about where something has gone. It can be especially distressing for residents when their personal belongings go missing because the items they keep with them will often be of particular emotional significance, meaning it can be devastating if such an item is lost.

Name labels are a quick and easy solution; our Stikins ® name labels simply stick on and stay on. These labels can be applied by anyone – family and friends of residents, staff members, or residents themselves, and they can be applied to the wash care labels of clothing or onto any personal items.

Our name labels can be ordered for individuals – by residents or by a family member or friend acting on their behalf – BUT they can also be ordered by nursing and residential care facilities themselves. These labels can save staff members a lot of time and help avoid the fallout of items being mixed up or lost entirely. Plus, if facilities contact us and order labels from us directly, we are happy to offer them a 10% discount on their order.

Which leads us to the topic of this blog: HOW TO PLACE A GROUP ORDER FOR A NURSING OR RESIDENTIAL CARE FACILITY.

While care homes can place an order online like any other customer, the best way to place group orders is via email (this also allows us to make sure you receive your 10% discount!).

Simply send us an email with the details of your order and we will send you a proforma invoice against which you can make payment (by cheque, bank transfer, or credit/debit card payment).

Remember to let us know: the delivery address for the order, the product(s) you want to order, the pack size(s) you want to order, and the name(s) you want printed. If you are ordering for a large number of residents, the best thing to do is to send us the names in an Excel spreadsheet.

Of course, if you have any questions or issues with placing an order you can always give us a call and we’ll be happy to assist.

Buy Any Three Sets Of Name Labels & Get A 10% Discount On Your Order

Thursday, July 9th, 2015

In case you haven’t heard, we’re currently running a discount offer on our name labels – Stikins ® name labels and Trons ® name transfers.

Any order containing 3 or more sets of name labels will qualify for the discount and when we say ANY three sets, we mean ANY three sets.

It doesn’t matter if you order Stikins ® (in white or silver) or Trons ®, big packs or little packs, packs with the same name or different names, or even if you order three sets that are exactly the same – as long as you have at least three sets in your basket, you will get 10% off the price of your order.

Whether you want to order multiple sets for a single child or single sets for multiple children (whether they’re your own or if you want to club together with friends), you can qualify for our discount simply by making sure you order at least three sets.

The discount is added automatically to your basket, so there’s no need to remember (or go hunting for) a discount code; simply fill in the details of the sets you want as usual and your discount will be applied to your basket as you go.

To get started, simply visit our website and select “Buy Stikins ®” or “Buy Trons ®”.

FAQ – Do I Have To Order Name Labels Online?

Tuesday, July 7th, 2015

No!

While the majority of our name labels are purchased via our website, we know that there are some customers who prefer to avoid the online shopping experience, for a whole variety of reasons.

For customers who don’t want to or can’t use our website, we are happy to accept orders over the phone, by post, or by email.

To Order By Phone:
Simply give us a call on 01270 668076 to place your order over the phone.
Payment is by credit or debit card – but please note that we cannot accept American Express.
If you need any advice on choosing the best name labels for you and your family, we’ll be more than happy to talk you through the options available when you call.

To Order By Post:
Simply fill in the order form on the back of our leaflets and post it to us at Unit 2, Alvaston Business Park, Middlewich Road, Nantwich, Cheshire, CW5 6PF, along with a cheque.
Leaflets are sent out with each order we fulfil, are supplied free of charge to schools and groups who have joined our commission scheme, and a copy can be downloaded from our website.
Of course, you can always simply write us a letter containing the details of the item(s) you want to order if you wish!
[Please include: Product Name, Pack Size, Name/Text to be Printed, School Code (if applicable), and Delivery Address]

To Order By Email:
Simply send an email to info@labelplanet.co.uk to let us know the product(s) you want to order, the name(s) you want printing, and the delivery address.
You will be issued with a proforma invoice against which you can make payment via bank transfer, cheque, or over the phone with a credit/debit card.
We find that this option is best if you don’t have a credit/debit card for payment, if you need to submit an order via your Finance Department, or if you want to order in bulk for a large group. For bulk or group orders, please submit the names you need printing in an Excel spreadsheet, with the first names in the first column and the surnames in the second column.

Name Labels For Lunch Boxes

Thursday, July 2nd, 2015

Apart from labelling school uniform and equipment, our Stikins ® are a brilliant way to add a name label to lunch boxes and water bottles.

It’s easy for lunch boxes to go astray and adding a name label is a quick and easy way to avoid this. Stikins ® simply stick on and stay on – even if you put your lunch boxes and water bottles through the dishwasher!

There are so many benefits to adding a name label to lunch boxes and water bottles:

  • Name labels help your child keep track of their lunch box and water bottle at school – even if they are stored in shared spaces. Children often have similar tastes, which means that many classes will end up with a set of lunch boxes and water bottles that are either very similar or identical in appearance: adding a name label means that the right lunch will always end up with the right child.
  • If you’ve got two or more children at home, adding name labels to their lunch boxes and water bottles means that even if they have the same ones there will be no more arguments about which box and bottle belongs to whom!
  • You can use name labels to add medical alerts to lunch boxes and water bottles, including any allergies or medical conditions that your child has. This means that this information will always be on hand for staff to see just in case an emergency should occur – regardless of whether or not the staff have already been informed about any such existing medical conditions.
  • Name labels are useful for big kids as well! Whether you’re a student sharing the smallest of small kitchens or you’re simply frustrated at the prospect of returning to the communal kitchen at work to find that your lunch has disappeared, name labels will help make sure that your food stays yours!