Production News: A Post-Easter Update On Despatch & Delivery
We are back in the office after our extended Easter Break and we do remain open as usual. Here’s a quick fire guide to our despatch and delivery information for orders of name labels, along with all of the ways that you can get in touch with us (and all the ways we’ll stay in touch with you!)
Despatch & Delivery Information For Stikins ® Name Labels
We continue to operate as usual and are accepting orders online or by phone.
We print name labels every day at 3pm, Monday to Friday, which means that we continue to despatch all orders received by 3pm (Mon-Fri) same day. Orders placed after 3pm or over the weekend despatch on the next working day.
Standard delivery is free and uses Royal Mail’s first class service. At this time, Royal Mail are dealing with an increased demand on their services as more people turn to online retailers and so first class items may experience a delay. As a result, we are advising customers that it may take up to seven working days for their name labels to arrive.
If your name labels haven’t arrived by this time, please contact our Customer Service Team for assistance.
Staying In Touch
For the moment, we will be operating our normal office hours, which are 9am to 5pm, Monday to Friday. If you need to contact us, you can give us a call on 01270 668076 or you can email us at [email protected].
If anything changes in our circumstances or government advice, we will advise customers of our response via our website and social media pages. You can find us on Facebook, Twitter, and Instagram.
We wish all of our customers and their families the best and we hope that you are all staying safe and well.