Posts Tagged ‘Delivery’

Last Orders (Of Name Labels) Please!

Monday, December 19th, 2016

While it’s unlikely that you’ll be unaware that Christmas is, essentially, here – in the rush to get everything ready, you might have THOUGHT about making an “end-of-the-year” name label order without actually getting around to making said order, which means that you might be wondering if there’s still time to do so.

And, of course, there is! (Just about!)

We will be processing and despatching orders of name labels up to 3pm on Thursday (22nd December).

Our last orders will be despatched on Thursday evening, via Royal Mail’s first class service, although you will need to bear in mind that the last recommended posting day for first class mail is actually Wednesday 21st December – and items sent after this date are unlikely to arrive before Christmas (although, if we’re honest, items sent before this date might not arrive either – given the extremely high level of post being despatched at this time of year).

If you do absolutely have to have your name labels BEFORE Christmas, we advise that you give us a call and request our upgraded delivery option. This service costs £5.75 and guarantees delivery by 1pm on the next working day – which really means you should order by Thursday 22nd December. And, again, given the time of year we would advise customers that it is possible that even “guaranteed” delivery services may be delayed.

So, if you really need to have your name labels before Christmas, you need to place an order before 3pm on Thursday (22nd ) and request our upgraded delivery option. If you don’t mind when your labels arrive, you can order at any time before 3pm on Thursday (22nd) OR you can even place an order over the Christmas break – when things are a little bit “quieter”. Any orders we receive after 3pm on Thursday will be made and despatched when we return from our Christmas break on January 3rd 2017.

If you have any questions or queries about ordering name labels BEFORE Christmas, please contact our Customer Service Team as soon as possible; alternatively, you can simply send us an email over the Christmas break and we’ll get back to you as soon as we can once we return in the new year.

Visit our website to find out all of the ways you can GET IN TOUCH or visit our product pages to place an order for Stikins ® name labels or Trons ® name transfers.

Defeat The Chaos Of Christmas With Delightfully Quick Despatch & Delivery from Label Planet!

Monday, December 5th, 2016

Christmas is always a complicated time of year with so very many things to be done and less and less time to actually get anything done. If your family’s schedule is jam-packed this December and you’re worried about things going missing in the ensuing chaos of the Christmas season, don’t panic – Stikins ® name labels are here to help!

Our multipurpose name labels can be used to label clothing, fabric items, and all kinds of personal items to help prevent things going missing or getting mixed up over the Christmas season (and beyond!) – so, regardless of whether you’re trying to organise a family holiday, get your child ready for a residential trip, or safely and securely label all the bits and bobs your child needs with them while taking part in a music concert or drama performance, you can buy a pack of Stikins ® and get the whole lot labelled!

Stikins ® are incredibly easy and quick to apply; simply peel each one off the backing sheet and stick them onto your items (when labelling clothing/fabric items you must apply them to the wash-care label and when labelling shoes you must apply them to the side wall or beneath the tongue).

We’ve also made sure that they’re extremely easy to order AND that they arrive with you as quickly as possible (so you can get your stuff labelled and then get on with the rest of your To Do List). You can order at any time from our website or you can give our Customer Service Team a call (Mon-Fri, 9am-5pm); all orders that we receive by 3pm (Mon-Fri) will be despatched same day, with orders received after 3pm or over the weekend being despatched on the next working day.

We send all of our name labels via Royal Mail’s first class service as standard; around 93% of this is delivered the next day, with the remainder taking a day or two extra – you can choose to upgrade to a guaranteed next (working) day delivery for £5.75 if you want to make absolutely sure that your labels arrive in plenty of time (NB: upgraded delivery is only available by phone).

Place an order today by visiting our Stikins ® product page or our Trons ® product page; alternatively, visit our Contact Us page to find out how to get in touch with our Customer Service Team if you would like to request our upgraded delivery service or if you have any questions.

December Is Here! Which Means ‘Tis The Season To Be Jolly (& Make A Note Of This Year’s Last Posting Dates)!

Thursday, December 1st, 2016

Yes, December has officially begun, which means that even the most “bah humbug” of Scrooges has to admit that Christmas is certainly and most definitely on the way – and that means it’s time for our annual blog about this year’s LAST POSTING DATES!

If you are planning on ordering name labels this month (but haven’t quite got around to it yet), these are the dates that you’ll need to bear in mind if you absolutely positively have to have your labels BEFORE Christmas.

We do print name labels EVERY DAY (Mon-Fri) so every order we receive in December will be despatched on the same or next working day BUT while we can promise a speedy despatch, we cannot guarantee a swift delivery (unless you upgrade to a guaranteed next day delivery option). As always, the post does get less and less reliable as we edge closer to Christmas, so it’s best to get your order placed as soon as you can. If you are especially concerned about receiving your labels in plenty of time, please call our Customer Service Team to request an upgrade to a guaranteed next (working) day delivery service (this shipping option is only available by phone and costs £5.75).

If you do find that you’ve forgotten to order name labels OR that you unexpectedly need a few extras (perhaps you’ve discovered a pile of un-labelled things, have been presented with a list of “required” uniform and equipment for the next semester, or have a friend or relative who needs to move into a nursing or residential care home suddenly), don’t panic: the last and final posting dates for ordering name labels from Label Planet are as follows:

NON-UK ORDERS (Royal Mail’s International Standard Service)
Friday 2nd December: Africa, Middle East
Wednesday 7th December: Asia, Cyprus, Far East, Eastern Europe (except Czech Republic, Poland, and Slovakia)
Thursday 8th December: Caribbean, Central, and South America
Friday 9th December: Australia, Greece, New Zealand
Wednesday 14th December: Czech Republic, Germany, Italy, Poland
Thursday 15th December: Canada, Finland, Sweden, USA
Friday 16th December: Austria, Belgium, Denmark, France, Iceland, Ireland, Luxembourg, Portugal, Netherlands, Norway, Slovakia, Spain, Switzerland

BRITISH FORCES POST OFFICE (BFPO) (Royal Mail’s International Standard HM Forces Mail)
Friday 12th December: Static BFPOs

UK ORDERS
Wednesday 21st December: Royal Mail’s First Class & Signed For First Class
Thursday 22nd December: Royal Mail’s Special Delivery Guaranteed
Friday 23rd December: Royal Mail’s Special Delivery Saturday Guaranteed

PLEASE NOTE: we must receive your order by 3pm on the dates listed above to allow us time to make, pack, and despatch your order.
We would NOT recommend relying on the Saturday Guaranteed Delivery option if at all possible as, in our experience, this service is never as reliable as their Guaranteed Next Working Day Delivery option.

If you have ANY concerns about making a last minute order, please don’t hesitate to get in touch with us; visit our website to view all of our contact information or to simply go ahead and make your winter order of name labels today!

FAQ Special – All The Answers You Could Need For Questions & Queries About Despatch & Delivery!

Monday, November 21st, 2016

If you’ve got any questions about our despatch and delivery service then this is the blog post for you!

DESPATCH:
When will my labels be despatched?
We print name labels every day so ALL orders we receive by 3pm, Monday-Friday, will be made and despatched the same day. If you order after 3pm or over the weekend, your order will be despatched on the next working day.

How will my labels be despatched?
Each pack of name labels is individually packed and then put into a C5 (A5) envelope along with a re-order form and a receipt; all of our orders are sent out via Royal Mail’s first class service as standard.

DELIVERY:
How long will it take for my labels to be delivered?
Royal Mail state that they AIM to deliver first class post on the next (working) day but they DO NOT GUARANTEE this and it can take a few extra days for orders to be delivered – particularly if you are in London or an outlying area of the UK.

Do I have to be at home to accept delivery?
Our envelopes will easily fit through a standard letter box so you don’t necessarily need to be at home to accept delivery; HOWEVER, we do put larger orders with a value of over £35 onto the Royal Mail’s signed for service, which will mean that these orders require a signature upon delivery – and will be taken to your local post office if you are out. If you choose an upgraded delivery option, your order will also require a signature upon delivery.

You can always nominate a different delivery address (such as your work address) to ensure that someone will be available to accept delivery of your order if you wish. Simply fill in your billing address and then check the option to enter a different address as your shipping address.

How much does delivery cost?
Our standard UK delivery is included in the prices you see on our website (which also include VAT!); you won’t have to pay extra for shipping unless you choose to upgrade to a special delivery option or want your labels to be delivered to a non-UK address (see below).

Do you offer upgraded delivery?
Yes! You can opt to upgrade to a guaranteed next (working) day delivery option if you absolutely positively need to receive your name labels in plenty of time for an upcoming deadline (such as the start of new school term or a big residential trip).

This service costs £5.75 and can be requested by contacting our Customer Service Team on 01270 668076.

Can I request delivery outside of the UK?
We do accept orders for a limited number of non-UK countries; shipping costs £1.50 per pack and will be automatically added to your order total as you checkout. To enter a non-UK address, you can either select the NON-UK Address option as you checkout (if your billing and shipping addresses are both non-UK addresses) or you can select the UK Address option if your billing address is in the UK and then use the checkbox to add a non-UK delivery address.

Currently, you can request delivery to the following countries via our website:
Andorra, Austria, Belgium, Bosnia-Herzegovina, Channel Islands, Corsica, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Gibraltar, Greece, Ireland, Isle of Man, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, Turkey

If your country isn’t listed here, you may wish to try our sister company, Madebuy, who sell genuine Label Planet products via Amazon and eBay and offer shipping to a larger number of destinations worldwide.

What should I do if my order doesn’t arrive?
GET IN TOUCH WITH US!

We despatch all of our name label orders on the same or next working day, which means they should arrive with you within a few days. As their first class service is NOT a guaranteed service, we allow the Royal Mail FIVE working days to deliver items, so if your labels have not arrived after a week, please get in touch with us as soon as you can.

If you are ordering items to a non-UK address, please note that delivery will take a little longer; we use Royal Mail’s International Standard service, which they aim to deliver to “Western European” countries in 3-5 working days and to “Rest of the World” countries in 5-7 working days.

To avoid delivery delays, we highly recommend taking a moment when you order to double check ALL of the details that you have entered – including your delivery address – to make sure that your name labels arrive safely (and are printed correctly).

Hopefully, this FAQ special has answered all of your questions and queries about our despatch and delivery service BUT if we haven’t answered your issue, please get in touch with our Customer Service Team. You can find a full list of contact information on our “Contact Us” page and we’ll be happy to help with any questions or queries about despatch and delivery or to get your order upgraded to our special delivery service.

Remember, Remember The 5th November…Is An Excellent Time To Buy Name Labels For Winter!

Saturday, November 5th, 2016

If you’ve made big plans this Bonfire Night we hope you have a marvellous time; whether you’re planning to build a splendid bonfire, watch a spectacular fireworks display, or simply have some fairground fun and food, we hope that you have a brilliant evening (and we’ve got everything crossed for good weather!).

Of course, we’d also like to point out that this is an excellent time of year to make an order of name labels for all those winter-related jobs that need doing. For example, if you’ve already dragged your winter wardrobe out from the back of your cupboard/wardrobe/attic/alternative storage space, you may well have a whole heap of winter warmers to get safely and securely labelled so they don’t go missing when you and your family need them most. From woolly hats and snuggly scarves to big, BIG coats and colourful mittens – winter means keeping track of a lot of accessories, which need to be put on, taken off, put on, taken off and it’s all too easy for something to get put down and left behind (for adults as well as children!).

You may also be planning to chase after some winter sun or have plans to spend your Christmas in a winter wonderland, on a warm sandy beach, or at home with friends and family, which means you might want to order some extra name labels to get all your holiday stuff safely labelled before you go (so you don’t end the year with someone losing their favourite jumper, cuddly toy, or other holiday essentials).

Name labels are also an ideal tool for dealing with (some of) the chaos that goes hand in hand with Christmas. Perhaps you’re looking at a crazy couple of weeks filled with event after event after event (after event), with school trips, residential trips, Christmas concerts, and Nativity performances – each of which will come with its own list of required “essentials” that need to be carted to and from (and around) different venues (usually in amongst a whole heap of identical or very, very similar belongings). Adding a name label is a quick and easy way to help make sure that your children can keep track of their stuff throughout the holiday season.

Our Stikins ® name labels are an easy to use multipurpose name label solution that can be used to quickly and securely label all kinds of items, including clothing and personal items. Each name label measures 30mm wide by 15mm high and is a plain white label printed with a bold black font to make sure that the information on the label is extremely easy to find and read when needed. They have been successfully tested by an independent laboratory using the BS EN ISO6330 wash test procedure for 30 washes at 40 degrees, and can be used to label any items that will be put through a washing machine, tumble drier, dishwasher, or microwave. With clothing and fabric items they must be applied onto the wash-care label to ensure that they stick properly, while they can be applied directly onto other personal items (if you use them to label shoes, you should apply them under the tongue or onto the side wall and NOT directly under the heel).

We make and despatch name labels EVERY DAY (Monday to Friday), with all orders we receive by 3pm being posted out same day by Royal Mail’s first class service – so you can make your order, receive your name labels, and get your stuff labelled quickly and easily, and then get on with the more fun things in life!

To get organised this winter, simply head on over to our Stikins ® product page to start placing an online order today!

Half Term Is Nearly Here But Never Fear; We’ve Got Name Labels For ALL Your Kids’ Gear!

Wednesday, October 19th, 2016

Yes, the first half term of the school year is almost already over and we’re hurtling with ever increasing speed towards Christmas, which means that it’s a good time to slow down and take stock of your children’s pile of school uniform and equipment to see if you need to make a half term (top up) order of name labels to see you through the next few weeks (and, hopefully, beyond!).

You might already be a name label convert who simply needs to stock up their stash, has been handed a new list of required uniform and/or equipment for the next half term, has found a few items that somehow escaped your September labelling session, or perhaps you need to replace a few items that have (somehow) already been outgrown or damaged beyond repair (in some apparently inexplicable manner). Alternatively, you might be someone who hasn’t tried name labels yet but wants to give them a go after a disastrous half term of things going missing.

Here at Label Planet, we despatch all of our name label orders on the same day (Monday to Friday, up to 3pm) so you can rest assured that your name labels will be on their way to you in no time at all – and you can get everything labelled in a flash and then get on with making the most of your half term holiday.

You can place an order online anytime or give us a call (Mon-Fri, 9am-5pm); our Stikins ® name labels are the perfect name label solution for busy families who have a lot of stuff but not a lot of time to spend labelling it all. Our multipurpose name labels simply stick on and stay on – and you can label clothing and fabric items (apply your labels to the wash-care label only) or onto a whole range of personal items and school kit, including bags and shoes (do not apply your labels beneath the heel of the foot), books and stationery kits, P.E. equipment, arts and music supplies, and phones and tablets.

Visit our website now to place a quick and easy online order or contact our Customer Service Team to place an order by phone.

Need Last Minute Name Labels OR A Quick & Easy Top-Up? Order Stikins ® For Name Labels That Arrive & Apply In A Flash!

Thursday, September 1st, 2016

For many, this weekend means the final days of the summer holidays have arrived, leaving only a few hours left to get all those Back To School tasks done and dusted.

Whether you’ve completely forgotten to order name labels for your children’s belongings or you’ve already ordered but keep finding more things to label, we’ve got you covered!

Every order placed with us before 3pm (Monday to Friday) is made and despatched on the same day (with orders placed after 3pm or over the weekend being despatched on the next working day). All orders are sent out via Royal Mail’s first class service as standard – with around 93% of these items arriving on the next (working) day.

If you’re in a bit of a panic, you can also choose to give us a call and upgrade your order to a guaranteed next working day delivery service (shipping fee: £5.75).

Our Stikins ® name labels can be used to safely and securely label all kinds of school uniform and equipment (including shoes and bags, P.E. kit and equipment, water bottles and lunch boxes, stationery and books, and so on) – these multipurpose labels simply peel off their backing sheet and stick onto your children’s belongings, which means you can get dozens of items labelled in minutes!

Apply Stikins ® onto the wash-care label of clothing & fabric items or directly onto personal items; in shoes, they should be applied onto the side wall or beneath the tongue to avoid the print being worn away.

We recommend washing brand new items first (especially school uniform) and leaving your labels for 24 hours before you wash them for the first time to allow the adhesive to completely and fully set.

To place an order, simply visit our Stikins ® name labels product page or give our Customer Service Team a call; remember, if you are in a rush and you’re ordering online you should ALWAYS take a moment to confirm that the details of your order are correct (including the spelling, spacing, and inclusion of upper/lower case letters in the text you have requested).

Need To Place A Last Minute Order For Name Labels? Contact Us Now For Next Day Delivery!

Tuesday, August 30th, 2016

Whether you’ve lost the name labels you bought at the start of the summer holidays, have forgotten to order any name labels at all, or you’ve ploughed your way through the ones that you’ve already ordered only to find yourself with a lot more things still to label – take a deep breath and DON’T PANIC!

Here at Label Planet, we’ll be making name labels every day throughout September, so that every order we receive before 3pm (Monday – Friday) will be despatched SAME DAY. Orders placed after 3pm or over the weekend will be made and despatched on the next working day.

All of our orders are despatched via Royal Mail’s first class service as standard (with delivery included in the prices on our website). This service has a 93% success rate of items being delivered on the next (working) day, so if you really need to make sure your labels arrive quickly (or if you live in an area with less reliable delivery times) we would highly recommend giving us a call to upgrade your order to a guaranteed next (working) day delivery service.

This service costs £5.75 and will guarantee that your name labels arrive by 1pm on the next (working) day.

Please note that this service does require a signature as proof of delivery; if you are going to be out in the morning, you will need to nominate a delivery address where you (or someone else) can sign for your order OR you will need to collect your order from your local Royal Mail/Post Office collection point.

To contact our Customer Service Team, please call 01270 668076; alternatively, visit our website to place an order online.

In A Back To School Panic? Don’t Worry With Super Swift Despatch From Label Planet!

Thursday, August 25th, 2016

With only a few days left of the summer holidays, you might be struggling to get everything done in time for the new school year (and there might be a few all important things that you’ve not got around to yet!).

If you’ve discovered that you’ve forgotten to order name labels, haven’t got around to it yet, or you’ve realised that you really don’t want to have to replace all of the uniform and equipment that you’ve spent the past few weeks accumulating, then don’t panic! – here at Label Planet, we’re making and despatching name labels every single day, so it’s not too late to order!

All of our name label orders are made and despatched same day (Monday to Friday, where orders are received by 3pm) by Royal Mail’s first class service as standard, which means your name labels will be on their way to you almost as soon as you order!

If you’re really worried that you might run out of time to get everything labelled, we also offer a guaranteed next (working) day delivery option; this service costs £5.75 and means that your order will be delivered by 1pm on the next working day. To upgrade to this option, simply give our Customer Service Team a ring (Monday-Friday, 9am – 5pm) and we’ll get you sorted!

Please note that this service DOES require a signature as proof of delivery, so you will need to nominate a delivery address where someone will be in to accept delivery.

To place a swift and speedy order with Label Planet, simply visit our website or give our Customer Service Team a call to get started!

FAQ – How Long Will It Take For My Name Labels To Arrive?

Thursday, August 18th, 2016

At Label Planet, we try to make sure that all of our customers receive their name labels as quickly as possible, so you can get on with enjoying your summer without waiting around or spending time trying to find out why your order hasn’t arrived yet.

DESPATCH:
Every order we receive by 3pm, Monday to Friday, will be made and despatched same day, while orders placed after 3pm or over the weekend will be made and despatched on the next working day.

DELIVERY:
All orders are despatched via Royal Mail’s first class service as standard; 93% of items sent via this service will arrive on the next (working) day, with the rest taking a day or two extra.

If you want to make sure that your labels absolutely positively arrive in plenty of time, you can opt to upgrade to a guaranteed next (working) day service, which will guarantee that your name labels arrive by 1pm the next working day (shipping cost: £5.75).

Please note that this option is not available online so you will need to place your order by phone to request next day delivery; you should also note that this service requires a signature as proof of delivery so you will need to provide a delivery address where you (or someone else) will be available to sign for your order.

To get started with your order today, simply visit our website or get in touch with our Customer Service Team.