Posts Tagged ‘Stikins Name Label Kit’

FAQs – Ordering Stikins ® Name Labels From Label Planet

Friday, August 11th, 2017

Here at Label Planet, we designed our stick on name labels with busy families in mind, which means we’ve tried to make our products AND our services as useful and simple as possible – so you have more time (and money) to get on with the important things in life.

Ordering name labels and labelling school uniform and equipment is never going to be the most fun task that parents have to deal with over the summer holidays BUT name labels are an incredibly simple way to avoid the hassle of a child returning from school missing an all-important item of their school uniform (or one of those essential “extras” that they simply can’t do without). So, to avoid the tears and tantrums (and the subsequent lightening of your purse or wallet) that go hand in hand with lost property, here’s a quickfire FAQ to guide you through the process of ordering Stikins ® name labels from Label Planet.

HOW DO I ORDER NAME LABELS FROM LABEL PLANET?
You can order Stikins ® name labels online, by phone, or by post.

Online
Visit stikins.co.uk and click on the “Buy Stikins ®” button; enter the text you want printed on your name labels and select a pack size (if you are ordering the Stikins ® Name Label Kit, leave the text fields blank). Add your pack of name labels to your basket and then choose whether you want to add another pack (“Enter More Names”) or to checkout. Fill in your delivery details and make payment by debit/credit card or by Paypal.
Double check the confirmation page and/or confirmation email to make sure that all of the details you have provided for your order are correct.

By Phone
Call us on 01270 668076; our Customer Service Team is available Monday to Friday (9am-5pm). Let us know what packs you would like to order (and the text you would like printed on each one), your delivery information, and make payment by debit card or credit card.

By Post
Fill in the order form on the back of our Parent Leaflet; we send out a leaflet with every order and you can download a digital copy from our website – leaflets are also handed out by schools who have joined our Fundraising Scheme. Let us know what packs you would like to order and the text you would like printed on each one, along with your delivery information. Post your order form to us along with a cheque for payment to Wilbraham House, Unit 2 Alvaston Business Park, Middlewich Road, Nantwich, Cheshire, CW5 6PF.

WHAT TEXT SHOULD I PUT ON MY NAME LABELS?
It’s up to you to decide what you want printing on your name labels but we do have a few tips to help you decide:

  • Most customers request a first name (top line) and a surname (bottom line) OR a full name (top line) and a phone number (bottom line).
  • We recommend that you request no more than two pieces of information – you could choose a piece of contact information, a class/form/year name, a medical/allergy alert (e.g. Nut Allergy), or a friendly message (e.g. “Please Return To” // “This Belongs To”).
  • Our name labels are one size only and the font size will be reduced to allow your text to fit neatly within those dimensions (30mm wide by 15mm high), so you should try to keep things short and sweet. We recommend adding no more than 15-20 characters per line; while you can enter more characters than this, you will find that the font size is significantly smaller.
  • We can only print alphanumerical characters and basic punctuation marks; we cannot print images or emoji.
  • We cannot split packs between different names or text; every label within a particular pack is printed with the same text. You can, however, be a bit creative with the text you request so that you can share the labels (e.g. adding a surname only or including all of the names) OR you can opt for our Stikins ® Name Label Kit, which contains 60 blank labels and a pen so you can personalise each label as you wish.
  • If you want to leave one line blank, please use the space bar on your keyboard to add a single blank space to the text box for that line.

WHAT IS A SCHOOL FUNDRAISING NUMBER?
We run a Fundraising Scheme for schools and PTAs (and other groups), which allows them to raise money by earning commission on sales of name labels. They are assigned a unique fundraising number and any order we receive where that number is quoted will earn commission for the school, which they can then use for any ongoing projects or fundraising targets that they are working towards.

If your school has given you a fundraising number to quote, simply enter the number into the Fundraising Number box at the bottom of the product page (just above the “Add to basket” button), quote the number when you order by phone, or fill in the Fundraising Number box on the order form. If you forget to add your school’s fundraising number you can get in touch with us by phone or email and we can add the number to your order retroactively.

Please note that the Fundraising Number is NOT a discount code; quoting the number means that your order will help to raise money for your child’s school and does not apply a discount to your order when you checkout.

HOW LONG WILL IT TAKE FOR MY LABELS TO ARRIVE?
We print name labels every day so any order we receive by 3pm will be printed and despatched same day – orders placed after 3pm, over the weekend, or on a bank holiday will be printed and despatched on the next working day.

All of our UK orders are despatched via Royal Mail’s first class service as standard; around 93% of these items are delivered on the next (working) day, with the rest taking a day or two extra depending on the service level in your area.

I NEED MY LABELS URGENTLY – CAN YOU HELP?
We know that it’s all too easy to forget to order name labels or to find that you’ve not ordered enough to get EVERYTHING labelled, which may mean that you end up needing your labels in a hurry. In addition to despatching orders same or next working day, we also offer a guaranteed next day delivery service; this guarantees that your order will be delivered next day by 1pm and costs £5.75. We must receive your order before 4pm so we have time to make and despatch your name labels same day and so you can only request this service by phone.

I’VE MADE A MISTAKE ON MY ORDER – WHAT SHOULD I DO?
When you complete an order online, you will be directed to a confirmation page showing the details of your order AND you will receive a copy of that page in a confirmation email (along with an email from Sagepay, our payment gateway provider, confirming that your payment has gone through successfully). We STRONGLY recommend that you read through the confirmation page or email to make sure that all of the details in your order are correct because, as we state on our product pages, “WE WILL PRINT EXACTLY WHAT YOU ENTER”.

If you find a mistake, simply get in touch with us as soon as possible to let us know – you can give us a call or simply send us an email with the corrections that you need making and we’ll get your order updated on your behalf.

Remember, our Customer Service Team is always on hand if you need any help or advice when it comes to ordering your own set(s) of Stikins ® name labels; simply give us a call or send us an email and we’ll be happy to help.

Check Out What’s New This Summer From Stikins ® Name Labels

Friday, May 5th, 2017

Here at Label Planet, we want our products and services to be the best they can possibly be – which is why we work hard each and every year to find NEW ways to help our customers AND to improve our OLD ways to make them even better than they were before!

Take our Stikins ® name labels; we’ve been selling Stikins ® since 2003 and we really believe that these labels are a brilliant solution to the problem of labelling items safely and securely (you don’t have to take our word for it though – we’ve received over 5,000 independent reviews from parents and families who have already tried our name labels for themselves).

However, we also know that there’s always room for improvement and we’ve launched several new and/or improved versions of our name labels (in 2010, 2013, 2015, and 2017). This year, we’ve actually gone one step further by improving the OLD version of our Stikins ® (by developing a new unique Stikins ® adhesive) AND introducing a NEW version of our Stikins ® (in the form of the Stikins ® Name Label Kit).

The unique Stikins ® adhesive is even better than our previous adhesive and has been developed using the latest materials and manufacturing processes; this adhesive is ONLY available on Stikins ® name labels and is designed to make absolutely sure that our multipurpose name labels will simply stick on and stay on!

The Stikins ® Name Label Kit contains sixty blank Stikins ® name labels and a pen so you can personalise each and every label exactly as you wish – so you can share the pack between as many different people and purposes as you like. These name labels are made with the same material and Stikins ® adhesive as our printed name labels but have a special “write-on” matt finish.

We’ve also been working on our website to make it an even more detailed and useful resource for our customers and fundraising partners.

STIKINS ® NAME LABELS: we’ve updated our information pages to provide customers with everything they need to know about our name labels, including a completely updated Frequently Asked Questions page to help answer questions and queries that parents may have about how to order and/or use Stikins ® name labels. We also offer customer service through our Customer Service Team who are available to help via email and phone – Monday to Friday, 9am to 5pm.

Find out more about Stikins ® on our Stikins ® Information Page or get the answers to your questions on our new look FAQs Page.

SCHOOL FUNDRAISING WITH STIKINS ®: we run a fundraising scheme that allows schools and PTAs (and other groups) to earn up to 30% commission on sales of name labels. The scheme is completely free to join and provides year round fundraising with only the minimal input required; we allocate each school or PTA with a fundraising number (which parents quote when they order from us) and supply free resources (such as leaflets and samples) to help our partners promote the scheme to parents.

Visit the Fundraising Home Page to find out more.


Please note: we are no longer selling mixed packs of Stikins ® name labels and silver name labels (product codes: M240 and M120); however, both items are still available to buy as individual product packs.

BIG NEWS: introducing the new STIKINS ® NAME LABEL KIT – the most versatile, multipurpose name label pack – ever!

Thursday, April 27th, 2017

Yes, the big day is here and we are delighted to announce the launch of a brand new version of our Stikins ® name labels in the shape of the Stikins ® Name Label Kit.

This kit contains 60 blank Stikins ® name labels and a pen, which means that you can personalise each and every name label exactly as you want – allowing you to split your pack however you need between as many different family members as you like.

The name labels in each kit are made with exactly the same material and unique adhesive as our printed Stikins ®; the ONLY difference is they have a matt finish to allow your written names or messages to stay in place – even after you wash your labelled items.

These easy to use name labels simply stick in and stay in, so there’s no sewing and no ironing required. You simply write on the name or message you want with the pen provided, peel the name label off its backing sheet, and stick it onto your item – and you’re done! Stikins ® can be used to label clothing and fabric items, along with other personal items that you want to keep safe, including shoes and bags, lunch boxes and water bottles, books and stationery kits, and digital devices.

Stikins ® should be applied onto the wash-care label of clothing and fabric items and can be applied directly onto personal items. In shoes, they should be applied under the tongue of the shoe or onto the side wall; they should not be applied to the floor of the shoe where they would lie beneath the foot as this will cause the print to disintegrate over time.

The Stikins ® Name Label Kit costs £10 and can be ordered online, by phone, or by post. To order online, simply visit the Buy Stikins ® page and select the Stikins ® Name Label Kit.

We’ve been working on this new product for months and we’re delighted that we finally get to share it with all of our customers – we hope you love it as much as we do.

Head on over to the Stikins ® Page now to place an order for your very own Stikins ® Name Label Kit today.