Posts Tagged ‘Label Planet’

Schools – Double Your Commission Rate Before Our Fundraising Year Comes To A Close!

Thursday, September 15th, 2016

If you are signed up to our Fundraising Scheme, now is the perfect time to make sure that you’ve qualified for our top rate of commission – before the current commission year finishes at the end of September.

All schools and PTAs who sign up with us will automatically qualify for our basic rate of commission, which is 15%; to double this to 30% all you need to do is a link to your school or PTA website to our site!

Adding a link to your school or PTA site is a really quick and easy way to let parents know about the all-important fundraising number that they need to quote when they order their name labels AND can help to boost the total commission that you earn – firstly by moving your school onto our higher rate of commission, secondly by making it really easy for parents to navigate to our site, and thirdly by automatically filling in your fundraising number when parents follow the link to place an order (which means the order will still count towards your commission total even if they completely forget to quote a fundraising number!).

If you haven’t already added a link, don’t worry, it isn’t too late to do so!

As long as you have a working link on your site by the end of September (AND you’ve let us know about it), we will upgrade your school to the higher rate of commission and backdate this rate so that it applies to any commission that you’ve already earned during the current commission year (between 1st October 2015 – 30th September 2016).

Visit our “Linking Your Site To Us” page for advice on how to add a link to your site OR to let us know that you’ve added a link and you want your 30%! Alternatively, you can get in touch with our Customer Service Team directly using any of the contact information on our Contact Us page.

Thank You All For Making This Summer Our Most Successful Summer EVER!

Tuesday, September 13th, 2016

The dust is finally beginning to settle after the Back To School rush and we’d like to say a big THANK YOU to all of our customers who have helped us have our most successful summer ever (so far!). You’ve been busy buying name labels and name transfers all summer long and we’re delighted to see that as well as welcoming new customers, we’ve had plenty of existing customers returning to buy their second (or third or fourth or tenth!) order from us.

We’ve also had some wonderful feedback, reviews, tweets, and comments on our site and via social media, so we’d also like to say a big thank you to everyone who has been in touch with us over the summer.

While we do our best to make sure that our products are as good as they can be, no amount of independent testing is as brilliant or as useful as hearing back from customers who have well and truly put our name labels to the test.

We invite all of our customers to review both our products and our customer service and we read each and every one of your reviews to see if there are ways that we can improve our products and our services to make them even better. If you do get a spare moment, we would love to hear what you think about our labels; you can respond to our review request email, leave a message on our Facebook page, send us a tweet, get in touch with us via email, or even pop a note in the post!


If you would like to get in touch with us – whether you’d like to leave us some feedback or need help with a query or problem – simply visit our Contact Us page for all of our contact information.

If you’d like to place an order (or re-order), please visit our Stikins ® product page or Trons ® product page to get started!

FAQ – Do I Have To Use All Of My Name Labels At Once Or Can I Store Some For Another Time?

Thursday, September 8th, 2016

You can use as many of your name labels as you like when they arrive and then store the rest away for future use; simply make sure that you store them somewhere safe and secure to allow them to retain their original quality so they’re ready to go when you need them again!

We recommend keeping your Stikins ® name labels and/or Trons ® name transfers in their original packaging and storing them somewhere that is dry, out of direct sunlight, and somewhere with a steady “room” temperature.

Our Stikins ® are at their best for the first two years, while our Trons ® are fine for the first five years; if you try to apply these products after this time OR don’t store them in appropriate conditions, they may not adhere or transfer properly when you come to use them, which means they may start to peel up or fall off entirely.

Many of our customers prefer to buy a larger pack (or packs) so that they can keep a few labels on hand for “emergencies” or as a steady supply that they can dip into as and when they need to – for example, to label new items of uniform (when previous items have been outgrown) or new equipment (that is required for a new topic or subject).

Buying a larger pack that you can keep somewhere safe for later on is also the most cost effective option; our larger packs have a better cost per label than the smaller packs, so buying more name labels and then using them as and when you need to will help you make your money go that extra bit further, compared to buying smaller packs every time you run out.

Visit our Frequently Asked Questions page for more answers to customer questions or take a look through our Blog posts for more tips and advice. Alternatively, visit our Stikins ® product page or our Trons ® product page to place an order today!

Got Questions & Queries About Orders, Despatch, & Delivery Times? Get In Touch Now For Answers & Advice!

Tuesday, September 6th, 2016

While we try to make sure that our website has as much useful information as possible so our customers can find answers to their questions at any time throughout the year, we know that sometimes it’s nice to talk to someone and get instant help and advice for a particular query or problem that you’ve encountered.

Our Customer Service Team is on hand to answer any sort of questions you have (big or small) and to help out if you have any issues with an order or want some tips and advice on how best to use the name labels that you’ve bought from us.

You can get in touch by email or by phone – you can even send us a letter if you wish! We’re in the office Monday to Friday, 9am to 5pm, and can help out if you have any questions about our name labels or how to go about placing an order, or if you need any assistance with an order that you have already placed and/or received.

To view ALL of our contact information, simply visit our conveniently named “Contact Us” page & we’ll do our best to help!

Need Last Minute Name Labels OR A Quick & Easy Top-Up? Order Stikins ® For Name Labels That Arrive & Apply In A Flash!

Thursday, September 1st, 2016

For many, this weekend means the final days of the summer holidays have arrived, leaving only a few hours left to get all those Back To School tasks done and dusted.

Whether you’ve completely forgotten to order name labels for your children’s belongings or you’ve already ordered but keep finding more things to label, we’ve got you covered!

Every order placed with us before 3pm (Monday to Friday) is made and despatched on the same day (with orders placed after 3pm or over the weekend being despatched on the next working day). All orders are sent out via Royal Mail’s first class service as standard – with around 93% of these items arriving on the next (working) day.

If you’re in a bit of a panic, you can also choose to give us a call and upgrade your order to a guaranteed next working day delivery service (shipping fee: £5.75).

Our Stikins ® name labels can be used to safely and securely label all kinds of school uniform and equipment (including shoes and bags, P.E. kit and equipment, water bottles and lunch boxes, stationery and books, and so on) – these multipurpose labels simply peel off their backing sheet and stick onto your children’s belongings, which means you can get dozens of items labelled in minutes!

Apply Stikins ® onto the wash-care label of clothing & fabric items or directly onto personal items; in shoes, they should be applied onto the side wall or beneath the tongue to avoid the print being worn away.

We recommend washing brand new items first (especially school uniform) and leaving your labels for 24 hours before you wash them for the first time to allow the adhesive to completely and fully set.

To place an order, simply visit our Stikins ® name labels product page or give our Customer Service Team a call; remember, if you are in a rush and you’re ordering online you should ALWAYS take a moment to confirm that the details of your order are correct (including the spelling, spacing, and inclusion of upper/lower case letters in the text you have requested).

Need To Place A Last Minute Order For Name Labels? Contact Us Now For Next Day Delivery!

Tuesday, August 30th, 2016

Whether you’ve lost the name labels you bought at the start of the summer holidays, have forgotten to order any name labels at all, or you’ve ploughed your way through the ones that you’ve already ordered only to find yourself with a lot more things still to label – take a deep breath and DON’T PANIC!

Here at Label Planet, we’ll be making name labels every day throughout September, so that every order we receive before 3pm (Monday – Friday) will be despatched SAME DAY. Orders placed after 3pm or over the weekend will be made and despatched on the next working day.

All of our orders are despatched via Royal Mail’s first class service as standard (with delivery included in the prices on our website). This service has a 93% success rate of items being delivered on the next (working) day, so if you really need to make sure your labels arrive quickly (or if you live in an area with less reliable delivery times) we would highly recommend giving us a call to upgrade your order to a guaranteed next (working) day delivery service.

This service costs £5.75 and will guarantee that your name labels arrive by 1pm on the next (working) day.

Please note that this service does require a signature as proof of delivery; if you are going to be out in the morning, you will need to nominate a delivery address where you (or someone else) can sign for your order OR you will need to collect your order from your local Royal Mail/Post Office collection point.

To contact our Customer Service Team, please call 01270 668076; alternatively, visit our website to place an order online.

In A Back To School Panic? Don’t Worry With Super Swift Despatch From Label Planet!

Thursday, August 25th, 2016

With only a few days left of the summer holidays, you might be struggling to get everything done in time for the new school year (and there might be a few all important things that you’ve not got around to yet!).

If you’ve discovered that you’ve forgotten to order name labels, haven’t got around to it yet, or you’ve realised that you really don’t want to have to replace all of the uniform and equipment that you’ve spent the past few weeks accumulating, then don’t panic! – here at Label Planet, we’re making and despatching name labels every single day, so it’s not too late to order!

All of our name label orders are made and despatched same day (Monday to Friday, where orders are received by 3pm) by Royal Mail’s first class service as standard, which means your name labels will be on their way to you almost as soon as you order!

If you’re really worried that you might run out of time to get everything labelled, we also offer a guaranteed next (working) day delivery option; this service costs £5.75 and means that your order will be delivered by 1pm on the next working day. To upgrade to this option, simply give our Customer Service Team a ring (Monday-Friday, 9am – 5pm) and we’ll get you sorted!

Please note that this service DOES require a signature as proof of delivery, so you will need to nominate a delivery address where someone will be in to accept delivery.

To place a swift and speedy order with Label Planet, simply visit our website or give our Customer Service Team a call to get started!

FAQ – How Easy Is It To Apply Stikins ® Name Labels & Trons ® Name Transfers?

Tuesday, August 23rd, 2016

Very easy! We’ve designed both of our products to be quick and simple for parents to use so that they have more time to get on with the more fun things in life (and don’t have to spend hours sewing in name label after name label).

STIKINS ® NAME LABELS – multipurpose name labels that stick in and stay in
Our Stikins ® are definitely the quickest and simplest of our name label products to apply; these easy to use name labels simply peel off their backing sheet and stick onto the wash-care label of clothing and fabric items or directly onto a whole range of personal items, including water bottles and lunch boxes, shoes and bags, stationery kits and phones, and P.E. equipment.

There’s no sewing or ironing required; all you need to do is make sure that the items you are labelling are clean and dry, stick on your name labels, and then leave the items for 24 hours before washing them for the first time (to ensure that the adhesive has fully and completely set).

We do advise that you wash brand new items of school uniform before you apply your Stikins ® name labels; this is because these items are often treated with chemicals to preserve them during storage and despatch and they may also have traces of excess dye in them, which can prevent your name labels from adhering directly onto the wash-care label correctly.

TRONS ® NAME TRANSFERS – superb iron-on labels that create a completely permanent name label on any fabric item
Our Trons ® name transfers do take a little longer (and require a little more care) to apply properly BUT they will create a completely permanent name label (that won’t start to peel up or fall off like traditional iron-on name labels often do).

Our name transfers differ from traditional iron-on name labels because they work in the same way as transfers used to add designs onto T-shirts; where traditional iron-on name labels are made up of several layers and sit on TOP of the item you want to label, our name transfers are made of one ultra-thin layer that fuses and bonds with the fabric of your items to become a permanent part of those items.

Trons ® have a simple six-step process for application:

  1. Make sure your item is clean and dry, and turn it inside out. Set your iron to its maximum heat setting and make sure you have a suitable hard, flat surface to work on (do not use an ironing board).
  2. Cut or tear one of the silicon sheets provided into pieces; each piece should be bigger than the labels and should only be used once.
  3. Line your item up to the edge of the surface you are working on and place a label face up on top of your item, making sure that the label is sitting at the very edge of the surface.
  4. Put a piece of your silicon paper on top of the label, ensuring that the silicon is placed with the shiny side facing downwards.
  5. Iron the silicon paper with the tip of your iron; press down firmly and move the iron from side to side. Iron for 25 seconds and do NOT use steam.
  6. Remove the silicon paper while it is still hot. Allow your transfer to cool and check if it has bonded successfully with the material of your item. If not, repeat step 5.

Please note: while older children may be allowed to apply their own Stikins ® without supervision, we do NOT advise allowing your children to apply their own Trons ®; Trons ® should only be applied by an adult and should be applied with both care and patience!

Remember, if you have any concerns about applying your labels, don’t panic! Each pack of name labels and name transfers that we despatch comes packed with an easy to follow set of Instructions For Use to help guide you through the process.

You can download a copy of our Stikins ® Instructions For Use and/or our Trons ® Instructions For Use from our craftily named “Instructions For Use” page on our website; if you have any questions about how to apply your name labels or any other questions about our name label products, please contact our Customer Service Team who will be happy to help answer your queries.

FAQ – How Long Will It Take For My Name Labels To Arrive?

Thursday, August 18th, 2016

At Label Planet, we try to make sure that all of our customers receive their name labels as quickly as possible, so you can get on with enjoying your summer without waiting around or spending time trying to find out why your order hasn’t arrived yet.

Every order we receive by 3pm, Monday to Friday, will be made and despatched same day, while orders placed after 3pm or over the weekend will be made and despatched on the next working day.

All orders are despatched via Royal Mail’s first class service as standard; 93% of items sent via this service will arrive on the next (working) day, with the rest taking a day or two extra.

If you want to make sure that your labels absolutely positively arrive in plenty of time, you can opt to upgrade to a guaranteed next (working) day service, which will guarantee that your name labels arrive by 1pm the next working day (shipping cost: £5.75).

Please note that this option is not available online so you will need to place your order by phone to request next day delivery; you should also note that this service requires a signature as proof of delivery so you will need to provide a delivery address where you (or someone else) will be available to sign for your order.

To get started with your order today, simply visit our website or get in touch with our Customer Service Team.

FAQ – What Text Should I Put On My Name Labels?

Tuesday, August 16th, 2016

Name labels are a personalised product so it’s entirely up to you what text you request when you order BUT we do have a few handy tips to help you make sure your name labels are useful as possible.

The first thing to bear in mind is that our name labels are only made to ONE size; our Stikins ® name labels measure 30mm wide by 15mm high, while our Trons ® name transfers measure 35mm wide by 15mm high.

The size of our labels DOES NOT adjust to fit in the number of characters you have requested – instead our system will count up the number of characters you have requested and select the largest possible font size that will allow all of those characters to fit onto each label.

This means that you need to keep your text short and sweet!

Most customers choose to add a name only to their labels; you can choose to add a first name, nickname, or surname only, or you may wish to include a full name (along with middle names and/or nicknames if you so choose), or something in between (for example, an initial and a surname).

We advise that you use the default layout (2 lines) and enter the first name (or names) onto the top line and the surname onto the bottom line. If you are requesting a name with both a short first name and a short surname, are requesting one name only, or are requesting an initial and a surname, you may want to switch to the 1 line layout to increase the font size that you receive.

You may also wish to include an additional piece of information; popular examples include:

  • A piece of contact information
    Most people choose to add a phone number so that they can be contacted if an item is found. Some people may choose an email address or home address BUT we would advise against this unless you have a very short email address or you choose a shortened version of your home address. We would also advise against using more than one piece of contact information.
  • Medical/allergy information
    If your child has a medical condition or an allergy, adding this information to their name labels creates an additional medical alert that can be used to keep their medical equipment and/or food safe or to alert people to their condition if an emergency should arise.
  • A personalised message
    For example: “Please Return To”, “Property Of”, or “This Belongs To”.
  • A year, class, or form name
    This can make it easier for your child’s belongings to be returned to them quickly within the school environment.

If you want to include a name AND an additional piece of information on your name labels, we recommend adding one item to the top line and one item to the bottom line to ensure that your font remains at a clear and legible size.

We have added an Example Print Page to our website, which shows the font size created by adding different amounts of text in different ways.

To place an order today, simply visit our website to get started; alternatively, you can place an order with our Customer Service Team over the phone, or take a look through our blog and FAQ pages for more information, tips, and advice.