Archive for the ‘Production News’ Category

FAQs for Last Minute Orders of Stikins ® Name Tags

Monday, December 18th, 2017

Christmas FAQs - Name Tags

The Stikins ® guide to ordering name tags this Christmas

There are only FIVE days left before we shut down for our Christmas Break, which means you have FIVE days left to place a last minute order for our sticky name tags! If you need to order Stikins ® (and you want them to arrive before Christmas), we’ve put together this set of FAQs as a guide to placing a last minute order before Christmas…

  • When are you open this week?

We are open 9am to 5pm, Monday to Friday.

  • Can I order name tags for delivery BEFORE Christmas?

Yes! We’ll be printing our stick on name tags every day this week. If you absolutely, positively need your name tags to arrive before Christmas, you should definitely order as soon as possible and put them on our special delivery service.

  • What’s the difference between standard delivery and special delivery?

Standard delivery is via Royal Mail’s first class service and is included in the prices you see on our website; special delivery is via Royal Mail’s Special Delivery Guaranteed service and costs £5.75.

Royal Mail do NOT guarantee that first class items will be delivered next day and it is likely that these items may be delayed at this time of year; this means that the ONLY way to GUARANTEE that your stick on name tags will arrive BEFORE Christmas is to put them on the special delivery service, which guarantees that your order will be delivered before 1pm on the next (working) day.

If you order on Friday 22nd December, you will need to upgrade to Royal Mail’s Saturday Special Delivery Guaranteed Service; Royal Mail charge £8.75 for this service.

  • How do I upgrade to your special delivery service?

Currently, special delivery is ONLY available to request by phone; simply call our Customer Service Team on 01270 668076 to place your order – we are available 9am-5pm, Monday to Friday.

  • What if I want to order school name tags for delivery to a non-UK address?

Unfortunately, the last delivery dates for despatch to non-UK addresses (including the Republic of Ireland) have passed and we will not be able to despatch any orders to these addresses for delivery before Christmas. If you have relatives in the UK who are visiting you over the Christmas holidays, you may wish to have your name tags delivered to them so that they can deliver them to you when they visit.

  • So, when are your last despatch dates?

3pm on WEDNESDAY: last despatch for orders being sent via standard delivery (Royal Mail’s first class service)

3pm on THURSDAY: last despatch for orders being sent via special delivery (Royal Mail’s special delivery guaranteed service)

3pm on FRIDAY: last despatch for orders being sent via (extra) special delivery (Royal Mail’s Saturday special delivery guaranteed service)

  • Will you stop accepting orders before Christmas?

NO but if you don’t upgrade to a special delivery service OR you order after our last despatch dates, your name tags may NOT arrive before Christmas.

Orders despatched via Royal Mail’s first class service that don’t arrive before Christmas will usually be delivered in the days after Christmas when service in your area resumes.

  • How do I get in touch with you?

You can send an email to info@labelplanet.co.uk or give us a call on 01270 668076.

  • What happens if I place an order after you close for Christmas?

Nothing – until the office re-opens at 9am on Tuesday 2nd January 2018 and we start printing our sticky name tags again!

Please note: we are more than happy for customers to email us with questions and queries over the Christmas Holidays BUT we will NOT be able to answer any enquiries until the office reopens in January when we will do our best to answer as quickly as we possibly can.

Last Orders (Of Name Labels) Please!

Monday, December 19th, 2016

While it’s unlikely that you’ll be unaware that Christmas is, essentially, here – in the rush to get everything ready, you might have THOUGHT about making an “end-of-the-year” name label order without actually getting around to making said order, which means that you might be wondering if there’s still time to do so.

And, of course, there is! (Just about!)

We will be processing and despatching orders of name labels up to 3pm on Thursday (22nd December).

Our last orders will be despatched on Thursday evening, via Royal Mail’s first class service, although you will need to bear in mind that the last recommended posting day for first class mail is actually Wednesday 21st December – and items sent after this date are unlikely to arrive before Christmas (although, if we’re honest, items sent before this date might not arrive either – given the extremely high level of post being despatched at this time of year).

If you do absolutely have to have your name labels BEFORE Christmas, we advise that you give us a call and request our upgraded delivery option. This service costs £5.75 and guarantees delivery by 1pm on the next working day – which really means you should order by Thursday 22nd December. And, again, given the time of year we would advise customers that it is possible that even “guaranteed” delivery services may be delayed.

So, if you really need to have your name labels before Christmas, you need to place an order before 3pm on Thursday (22nd ) and request our upgraded delivery option. If you don’t mind when your labels arrive, you can order at any time before 3pm on Thursday (22nd) OR you can even place an order over the Christmas break – when things are a little bit “quieter”. Any orders we receive after 3pm on Thursday will be made and despatched when we return from our Christmas break on January 3rd 2017.

If you have any questions or queries about ordering name labels BEFORE Christmas, please contact our Customer Service Team as soon as possible; alternatively, you can simply send us an email over the Christmas break and we’ll get back to you as soon as we can once we return in the new year.

Visit our website to find out all of the ways you can GET IN TOUCH or visit our product pages to place an order for Stikins ® name labels or Trons ® name transfers.

Defeat The Chaos Of Christmas With Delightfully Quick Despatch & Delivery from Label Planet!

Monday, December 5th, 2016

Christmas is always a complicated time of year with so very many things to be done and less and less time to actually get anything done. If your family’s schedule is jam-packed this December and you’re worried about things going missing in the ensuing chaos of the Christmas season, don’t panic – Stikins ® name labels are here to help!

Our multipurpose name labels can be used to label clothing, fabric items, and all kinds of personal items to help prevent things going missing or getting mixed up over the Christmas season (and beyond!) – so, regardless of whether you’re trying to organise a family holiday, get your child ready for a residential trip, or safely and securely label all the bits and bobs your child needs with them while taking part in a music concert or drama performance, you can buy a pack of Stikins ® and get the whole lot labelled!

Stikins ® are incredibly easy and quick to apply; simply peel each one off the backing sheet and stick them onto your items (when labelling clothing/fabric items you must apply them to the wash-care label and when labelling shoes you must apply them to the side wall or beneath the tongue).

We’ve also made sure that they’re extremely easy to order AND that they arrive with you as quickly as possible (so you can get your stuff labelled and then get on with the rest of your To Do List). You can order at any time from our website or you can give our Customer Service Team a call (Mon-Fri, 9am-5pm); all orders that we receive by 3pm (Mon-Fri) will be despatched same day, with orders received after 3pm or over the weekend being despatched on the next working day.

We send all of our name labels via Royal Mail’s first class service as standard; around 93% of this is delivered the next day, with the remainder taking a day or two extra – you can choose to upgrade to a guaranteed next (working) day delivery for £5.75 if you want to make absolutely sure that your labels arrive in plenty of time (NB: upgraded delivery is only available by phone).

Place an order today by visiting our Stikins ® product page or our Trons ® product page; alternatively, visit our Contact Us page to find out how to get in touch with our Customer Service Team if you would like to request our upgraded delivery service or if you have any questions.

Need Last Minute Name Labels OR A Quick & Easy Top-Up? Order Stikins ® For Name Labels That Arrive & Apply In A Flash!

Thursday, September 1st, 2016

For many, this weekend means the final days of the summer holidays have arrived, leaving only a few hours left to get all those Back To School tasks done and dusted.

Whether you’ve completely forgotten to order name labels for your children’s belongings or you’ve already ordered but keep finding more things to label, we’ve got you covered!

Every order placed with us before 3pm (Monday to Friday) is made and despatched on the same day (with orders placed after 3pm or over the weekend being despatched on the next working day). All orders are sent out via Royal Mail’s first class service as standard – with around 93% of these items arriving on the next (working) day.

If you’re in a bit of a panic, you can also choose to give us a call and upgrade your order to a guaranteed next working day delivery service (shipping fee: £5.75).

Our Stikins ® name labels can be used to safely and securely label all kinds of school uniform and equipment (including shoes and bags, P.E. kit and equipment, water bottles and lunch boxes, stationery and books, and so on) – these multipurpose labels simply peel off their backing sheet and stick onto your children’s belongings, which means you can get dozens of items labelled in minutes!

Apply Stikins ® onto the wash-care label of clothing & fabric items or directly onto personal items; in shoes, they should be applied onto the side wall or beneath the tongue to avoid the print being worn away.

We recommend washing brand new items first (especially school uniform) and leaving your labels for 24 hours before you wash them for the first time to allow the adhesive to completely and fully set.

To place an order, simply visit our Stikins ® name labels product page or give our Customer Service Team a call; remember, if you are in a rush and you’re ordering online you should ALWAYS take a moment to confirm that the details of your order are correct (including the spelling, spacing, and inclusion of upper/lower case letters in the text you have requested).

Need To Place A Last Minute Order For Name Labels? Contact Us Now For Next Day Delivery!

Tuesday, August 30th, 2016

Whether you’ve lost the name labels you bought at the start of the summer holidays, have forgotten to order any name labels at all, or you’ve ploughed your way through the ones that you’ve already ordered only to find yourself with a lot more things still to label – take a deep breath and DON’T PANIC!

Here at Label Planet, we’ll be making name labels every day throughout September, so that every order we receive before 3pm (Monday – Friday) will be despatched SAME DAY. Orders placed after 3pm or over the weekend will be made and despatched on the next working day.

All of our orders are despatched via Royal Mail’s first class service as standard (with delivery included in the prices on our website). This service has a 93% success rate of items being delivered on the next (working) day, so if you really need to make sure your labels arrive quickly (or if you live in an area with less reliable delivery times) we would highly recommend giving us a call to upgrade your order to a guaranteed next (working) day delivery service.

This service costs £5.75 and will guarantee that your name labels arrive by 1pm on the next (working) day.

Please note that this service does require a signature as proof of delivery; if you are going to be out in the morning, you will need to nominate a delivery address where you (or someone else) can sign for your order OR you will need to collect your order from your local Royal Mail/Post Office collection point.

To contact our Customer Service Team, please call 01270 668076; alternatively, visit our website to place an order online.

In A Back To School Panic? Don’t Worry With Super Swift Despatch From Label Planet!

Thursday, August 25th, 2016

With only a few days left of the summer holidays, you might be struggling to get everything done in time for the new school year (and there might be a few all important things that you’ve not got around to yet!).

If you’ve discovered that you’ve forgotten to order name labels, haven’t got around to it yet, or you’ve realised that you really don’t want to have to replace all of the uniform and equipment that you’ve spent the past few weeks accumulating, then don’t panic! – here at Label Planet, we’re making and despatching name labels every single day, so it’s not too late to order!

All of our name label orders are made and despatched same day (Monday to Friday, where orders are received by 3pm) by Royal Mail’s first class service as standard, which means your name labels will be on their way to you almost as soon as you order!

If you’re really worried that you might run out of time to get everything labelled, we also offer a guaranteed next (working) day delivery option; this service costs £5.75 and means that your order will be delivered by 1pm on the next working day. To upgrade to this option, simply give our Customer Service Team a ring (Monday-Friday, 9am – 5pm) and we’ll get you sorted!

Please note that this service DOES require a signature as proof of delivery, so you will need to nominate a delivery address where someone will be in to accept delivery.

To place a swift and speedy order with Label Planet, simply visit our website or give our Customer Service Team a call to get started!

Super Swift Summer Despatch For ALL Orders Of Stikins ® (& Trons ®)

Thursday, July 28th, 2016

During the summer months, most parents will be busy trying to keep track of all their summer plans, which can make it easy to forget all about the task of ordering name labels before the back to school rush sets in.

As part of our aim to make our name labels as convenient as possible for busy parents, we try to ensure that ALL orders are made and despatched to our customers as swiftly and speedily as possible – so you can make your order, receive your name labels in plenty of time, and move on to the next thing on your list (while avoiding the unnecessary panic of trying to remember if you’ve ordered your labels or not).

All of our orders are made and despatched on the same working day (Monday to Friday), where orders are placed by 3pm. Any orders placed after 3pm or over the weekend will be made and despatched on the next working day.

The prices on our website are all-inclusive of VAT and delivery and we despatch our orders as standard by Royal Mail’s first class service; around 93% of items sent on this service are delivered on the next (working) day, with the rest taking a day or two extra. We also offer customers the opportunity to upgrade their delivery to a guaranteed next working day delivery service; this costs £5.75 and can be requested by phone.

If you have any concerns about how long it will take for your order to arrive, or you need to make sure your order arrives before a particular deadline, please contact our Customer Service Team who will be happy to discuss your requirements and to assist you with your order.

We also offer shipping to a number of countries outside of the UK; these orders will be made and despatched on the same working day (Mon-Fri, up to 3pm), with our standard worldwide delivery service being Royal Mail’s International Standard delivery service. This service is charged at £1.50 per item and Royal Mail aim to deliver items on this service in 3-5 working days (Western Europe) or 5-7 working days (Rest of the World).

To discuss any despatch and delivery queries you have – or to place an order with upgraded next day delivery – simply get in touch with our Customer Service Team. Alternatively, visit our Stikins ® product page or our Trons ® product page to place your order today! 

Superfast Despatch For All Orders Of Name Labels From Label Planet

Thursday, June 2nd, 2016

It’s time for another production update and today we’re delighted to announce that ALL orders of name labels will now be made AND despatched same day.

Every order that we receive before 3pm, Monday – Friday, will be made and despatched for you same day via Royal Mail’s first class service. We find that 93% of this post does arrive on the next working day (with the remainder taking a day or two extra) but if you absolutely positively need to have your name labels in plenty of time for a particular deadline (such as a day’s excursion before the summer break or a residential trip or holiday) you can always get in touch with our Customer Service Team to upgrade your order to a guaranteed next working day delivery option (shipping price: £5.75).

Delivery to all UK addresses is included in the prices on our website; we also offer shipping to a number of countries outside of the UK, which are despatched via Royal Mail’s International Standard delivery service (shipping price: £1.50 per item). Royal Mail aim to deliver items on this service in 3-5 working days (Western Europe) or 5-7 working days (Rest of the World).

If you have ANY questions about ordering name labels from Label Planet, or if you want to place your order on a next day delivery service, please contact our Customer Service Team. Alternatively, simply visit our site to place an order online today!

Despatch & Delivery Information For Spring 2016

Thursday, January 7th, 2016

A quick update on our production levels for those customers who want to know how long it will be before their first order of name labels for the New Year will arrive on their doorstep!

Currently production is running on Tuesdays and Fridays, meaning that all orders are made and despatched within three working days.

Our UK orders are despatched via First Class post as standard, with around 93% of this arriving on the next working day and the remainder taking a few days extra.

Customers can choose to upgrade to a guaranteed next working day delivery option (shipping cost: £5.75) to meet a particular deadline; perhaps you need your labels for a school trip or holiday, you’ve suddenly realised you’ve got new bits of uniform and equipment to label and your previous batch of labels has run out, or perhaps you’re purchasing name labels on behalf of a friend or relative who is moving into a nursing or residential care home.

Simply give us a call to get your order upgraded to a next working day delivery option; where possible, we will always try to ensure that urgent orders are made and despatched same day.

 We also offer shipping to a limited number of countries outside of the UK; these orders are despatched via Royal Mail’s International Standard delivery service. There is a shipping charge of £1.50 per item, and Royal Mail state that they aim to deliver items sent on this service in 3-5 working days (Western Europe) or 5-7 working days (Rest of the World).

 Remember, you can always find the most up to date information on our production levels and despatch/delivery estimates by visiting our Despatch & Delivery information page at any point throughout the year.

Despatch Information For Winter 2015

Monday, October 5th, 2015

Autumn is most definitely upon us (although some might argue Winter is too!), which means it’s time for another production update.

Name labels are a seasonal product and Winter is the slowest time of the year for us. For October, November, and December 2015, we’ll be running production on Tuesdays and Fridays, with all orders (regardless of when they are placed) being made and despatched within three working days.

Our standard delivery service is via Royal Mail’s first class service; around 93% of this arrives the next working day, with the rest taking a day or two extra.

If you are in a hurry and need to make sure your labels arrive in time for a trip or a deadline, please give us a call to upgrade your order to a guaranteed next working day delivery option (shipping cost: £5.75).

Remember, you can check on our current production level throughout the year by visiting our Despatch & Delivery Information page.